Ward Administrator in Prestwich

An exciting opportunity has arisen to join our Administration Team at GMMH within AFS Riverside Centre in a role of Ward Administrator based in a fast paced medium and low secure mental health facility. Your duties will include supporting patients and their relatives on the Ward as well as providing comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers and other professionals involved in patient care.

The Riverside Centre is a medium secure inpatient unit providing support to both male and female patients. We welcome applications from people with admin experience who are comfortable working in a fast paced, varied work environment. You will be based on a ward and have a close working relationship with the Ward Manager, Ward Staff and other Ward Administrators to ensure the smooth running of the ward. There is a large element of dealing with patient and activity monies within this role and therefore we would welcome applicants with some experience of handling money. Full training will be provided for all successful applicants.

The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the Ward. The post holder will also be required to cover other wards within AFS Riverside and its peripheral ward areas, to provide support during absence of other administrators. The ideal candidate will have a flexible approach in providing administration support to the multi-disciplinary teams. There will be client and carer telephone contact and also face-to-face contact on a daily basis therefore, good communication skills are essential.

Detailed job description and main responsibilities:

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Prepared to work flexibly to meet the needs of the service

EDUCATION/QUALIFICATIONS

Experience

• Experience of carrying out administrative duties to complete a piece of work in a methodical, efficient and timely manner to meet a set deadline
• Experience of summarising and note taking in order to capture the main points of a discussion/informal meeting
• Experience of working as part of a team in order to achieve a shared vision/goal
• Experience of maintaining quality standards in one's work

Knowledge

• Knowledge of equal opportunities legislation
• An awareness of policies & procedures in relation to confidentiality, information sharing, and safeguarding

Skills & Abilities

• Ability to use Word (and at least one other Microsoft Office Software Package e.g. Microsoft Excel, PowerPoint, and Access)
• Ability to use one’s own initiative and prioritise workload
• Good organisational skills in order to maintain efficiency
• Effective and coherent oral and written communication skills

Important Information about working for GMMH: All positions within the Trust are subject to satisfactory pre-employment checks. The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities.

If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.