At a Glance
- Tasks: Support the GMB Southern Region with finance and membership activities, plus social media management.
- Company: Join one of the UK's largest trade unions, representing over half a million members.
- Benefits: Enjoy a competitive salary, pension scheme, and various employee assistance programmes.
- Other info: Flexible working hours with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a dynamic environment.
- Qualifications: Strong admin skills, empathy, and the ability to handle sensitive information are essential.
The predicted salary is between 31636 - 31636 £ per year.
Applications are encouraged from people who are under-represented in the union. We actively encourage Women, Ethnically Diverse/Global Majority Heritage, Disabled and LGBT+ people to apply.
GMB's Southern Region is seeking applications for a Support Worker from committed individuals to join their team supporting the work of the Region. The post is a 1 year, Fixed Term Contract. GMB is one of the largest trade unions in the UK; we’re proud to represent over half a million people from across the professional spectrum and all walks of life.
This role will be primarily based in the regional finance & membership team working to the Regional Finance Officer, though the successful candidate needs to be aware that they may on occasions be expected to travel to other locations in the Region, and to cover between teams in the event of absences. This is a dynamic role that will allow the successful candidate to be actively involved in all areas of the finance & membership team's activities, but also helping to cover switchboard and assisting in other departments, when needed. This could also include supporting teams out on demonstrations and campaigns, and taking a leading role in handling all aspects of the office team’s social media activity.
The successful candidates will have:
- Excellent administration and organising skills to a high standard.
- Good standard of verbal and written communication skills, including the ability to communicate effectively and appropriately with a variety of people and organisations in a positive and helpful manner.
- Good interpersonal skills, including having empathy and understanding with the issues faced by members in order to provide support to the region’s members.
- Ability to produce work to a high standard, ensuring accuracy and close attention to detail.
- Ability to be discreet with confidential and sensitive materials is essential and to make personal judgements as required, whilst adhering to GDPR and GMB policies.
- Ability to exercise initiative in dealing with members’ problems and identifying solutions.
- Ability to work in a fast paced and frequently high-pressure environment both to a specific work programme and frequent on-demand, ad hoc requests, is essential.
- Flexibility and ability to prioritise workload, undertake projects and work to deadlines, alongside day-to-day requests for assistance, often under pressure.
- Strong data entry, IT skills and knowledge of data and communications platforms.
- The ability to work flexibly in a team, independently and on your own initiative, and to co-operate with colleagues to ensure delivery of team targets.
Knowledge
- Knowledge of using online membership systems, computer applications and platforms and the ability to use the internet for retrieving information.
- Knowledge of using an understanding online systems, processes and regulations within GMB guidelines.
- Excellent and accurate keyboard and IT skills, together with a readiness to use online databases.
Experience
- Proven experience of organising and prioritising a high workload, working to tight deadlines, as part of a team and on their own using initiatives in coping with the demands of the post.
- Experience of working with data and databases ensuring quality, integrity and accuracy of data.
- Experience of working in membership services.
- Possess a flexible attitude and a full range of administrative skills as outlined in the job description.
- Be able to work on their own initiative to undertake duties in a professional and efficient manner.
- Have an understanding of the GMB Union as well as commitment of the wider Trade Union and Labour movement.
- Applicants must be prepared to work as a team member and the successful candidate would display strong interpersonal skills along with an ability to communicate effectively in challenging environments.
In return, we offer excellent terms and benefits, including:
- Final Salary Pension Scheme
- Employee Assistance Programme
- Childcare Assistance Scheme
- Season Ticket Loan
- Cycle to Work Scheme
- Eye Care claim back Scheme
- Annual Leave Purchase Scheme
- Annual Health Check
We’re looking for candidates who display energy, enthusiasm, resilience, commitment and an ability to use initiative.
32.5 hours per week, 1 year, Fixed Term Contract Grade 4 (starting salary £31,636.32 p.a. plus London Weighting)
Support Worker (Membership) - GMB Southern Region employer: GMB Union
GMB Southern Region is an exceptional employer that champions diversity and inclusion, actively encouraging applications from under-represented groups. With a strong commitment to employee well-being, we offer a comprehensive benefits package including a Final Salary Pension Scheme, Employee Assistance Programme, and opportunities for professional growth within a supportive and dynamic work culture. Join us in making a meaningful impact while enjoying a flexible work environment that values your contributions and fosters collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker (Membership) - GMB Southern Region
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
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Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like GMB Union!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at GMB Union that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Support Worker (Membership) - GMB Southern Region
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at GMB Union. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for GMB Union.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at GMB Union!
How to prepare for a job interview at GMB Union
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of GMB Union resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Support Worker (Membership) - GMB Southern Region position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
