At a Glance
- Tasks: Support teams in campaigns, manage social media, and assist members with their needs.
- Company: Join GMB, one of the UK's largest trade unions, representing diverse professionals.
- Benefits: Enjoy a competitive salary, pension scheme, and various employee assistance programmes.
- Other info: Flexible working, great team culture, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Strong admin skills, empathy, and the ability to handle sensitive information.
The predicted salary is between 32933 - 32933 £ per year.
GMB Midlands Region is seeking applications for the role of Support Worker. GMB is one of the UK and Ireland’s largest trade unions; we’re proud to represent over half a million people from across the professional spectrum and all walks of life.
The successful candidate needs to be aware that they may on occasions be expected to travel to other locations in the Region, and to cover between teams in the event of absences. This is a dynamic role that will allow the successful candidate to be actively involved in all areas of the region’s activities, including supporting the teams out on demonstrations and campaigns, and taking a leading role in handling all aspects of the office team’s social media activity.
Qualifications
- Excellent administration and organising skills to a high standard.
- Good standard of verbal and written communication skills, including the ability to communicate effectively and appropriately with a variety of people and organisations in a positive and helpful manner.
- Good interpersonal skills, including having empathy and understanding with the issues faced by members in order to provide support to the region’s members.
- Ability to produce work to a high standard, ensuring accuracy and close attention to detail.
- Ability to be discreet with confidential and sensitive materials is essential and to make personal judgements as required, whilst adhering to GDPR and GMB policies.
- Ability to exercise initiative in dealing with members’ problems and identifying solutions.
- Ability to work in a fast paced and frequently high-pressure environment both to a specific work programme and frequent on-demand, ad hoc requests, is essential.
- Flexibility and ability to prioritise workload, undertake projects and work to deadlines, alongside day-to-day requests for assistance, often under pressure.
- Strong data entry, IT skills and knowledge of data and communications platforms.
- The ability to work flexibly in a team, independently and on your own initiative, and to co-operate with colleagues to ensure delivery of team targets.
Knowledge
- Knowledge of using online membership systems, computer applications and platforms and the ability to use the internet for retrieving information.
- Knowledge of using an understanding online systems, processes and regulations within GMB guidelines.
- Excellent and accurate keyboard and IT skills, together with a readiness to use online databases.
Experience
- Proven experience of organising and prioritising a high workload, working to tight deadlines, as part of a team and on their own using initiatives in coping with the demands of the post.
- Experience of working with data and databases ensuring quality, integrity and accuracy of data.
- Experience of working in membership services.
- Possess a flexible attitude and a full range of administrative skills as outlined in the job description.
- Be able to work on their own initiative to undertake duties in a professional and efficient manner.
- Have an understanding of the GMB Union as well as commitment of the wider Trade Union and Labour movement.
- Applicants must be prepared to work as a team member and the successful candidate would display strong interpersonal skills along with an ability to communicate effectively in challenging environments.
- On a personal basis, applicants would need to display energy, enthusiasm, resilience, commitment and an ability to use initiative.
Benefits
- Final Salary Pension Scheme
- Employee Assistance Programme
- Childcare Assistance Scheme
- Season Ticket Loan
- Cycle to Work Scheme
- Eye Care claim back Scheme
- Annual Leave Purchase Scheme
- Annual Health Check
Grade 4 (starting salary £32,933.40 p.a.)
Support Worker - Midlands Region in Lincoln employer: GMB Union
GMB Midlands Region is an exceptional employer that champions diversity and inclusion, actively encouraging applications from under-represented groups. With a strong commitment to employee well-being, we offer a range of benefits including a Final Salary Pension Scheme, Employee Assistance Programme, and opportunities for professional growth within a supportive and dynamic work culture. Join us in making a meaningful impact while enjoying a fulfilling career in a vibrant team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Midlands Region in Lincoln
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by GMB Union.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like GMB Union.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at GMB Union.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at GMB Union. Apply directly through us to stand out!
We think you need these skills to ace Support Worker - Midlands Region in Lincoln
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of GMB Union. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Support Worker - Midlands Region, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at GMB Union
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of GMB Union. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
