At a Glance
- Tasks: Support the General Secretary in delivering strategic priorities and managing operations.
- Company: GMB, one of the UK's largest trade unions, representing over half a million members.
- Benefits: Final Salary Pension, Employee Assistance Programme, childcare assistance, and more.
- Other info: Dynamic role with travel required across the UK and flexible working hours.
- Why this job: Make a real impact in a rewarding role focused on supporting working people.
- Qualifications: Experience in senior advisory roles, strong organisational skills, and knowledge of trade union operations.
The predicted salary is between 42300 - 51700 £ per year.
Applications are encouraged from people who are under-represented in the union. We actively encourage women, Ethnically Diverse/Global Majority Heritage, disabled and LGBT+ people to apply.
GMB is one of the UK and Ireland’s largest general trade unions: we’re proud to represent over half a million members from across the professional spectrum and all walks of life.
About the Role
The Head of Delivery to the General Secretary is a senior strategic and operational role at GMB, responsible for supporting delivery of the union's priorities and ensuring the effective functioning of the General Secretary's office. Acting as a trusted support and adviser, the postholder will provide strategic oversight and coordinate the delivery of priorities agreed by the General Secretary, Senior Management Team and the union's democratic structures. Working across the organisation, the role will ensure that strategic objectives are translated into effective delivery, with key projects and initiatives delivered in a coordinated manner, on time and on budget. The role also has oversight and management of operations within National Office, including line management responsibility.
About You
The successful candidate will:
- Support the General Secretary in setting and implementing strategic priorities and policies across GMB
- Oversee the effective running of the General Secretary’s office, ensuring priorities are managed efficiently and professionally
- Exercise delegated authority from the General Secretary in relation to operational, organisational and strategic matters
- Develop and maintain strong relationships with internal leadership, elected representatives, and external stakeholders including GMB President and Vice President
- Support the General Secretary in overseeing Congress preparation, including speeches, briefings, and organisational arrangements
- Coordinate internal communication across departments and regions in line with General Secretary's priorities
- More broadly manage the General Secretary’s member engagement and relations
What We’re Looking For
- Experience in a senior advisory, leadership, or project management/delivery-type role
- In-depth knowledge of GMB rulebook; democracy; policies and procedures; and operations, including staff
- Strong understanding of the trade union movement, industrial relations, and political context
- Experience supporting senior leaders in a complex, member-led organisation
- Excellent organisational skills with the ability to manage competing priorities
- Strong analytical capability and ability to synthesise complex information
- Exceptional written communication, including briefings and speechwriting
- Experience managing teams, budgets, and organisational processes
- An ability to work autonomously and make consequential decisions
This is an extremely varied but highly rewarding role, and a commitment to putting the needs of working people first is absolutely essential. In return, we offer excellent terms and benefits, including:
- Final Salary Pension Scheme
- Employee Assistance Programme
- Childcare Assistance Scheme
- Season Ticket Loan
- Cycle to Work Scheme
- Eye Care claim back Scheme
- Annual Leave Purchase Scheme
- Annual Health Check
Further Information about the role:
Though the role is based at national office and will therefore be required to be in regular attendance in Euston, London. The successful post-holder will be expected to attend regional or national meetings/events across all four nations of the UK, so a willingness to travel is a must. The hours of work for this post are designated as ‘unspecified’, and there will therefore be a requirement for the successful candidate to work some unsocial hours, which may include some weekend and/or evening work, when required by the role.
Grade 9 [starting at £74,599.56 plus London Weighting if applicable]
Head of Delivery - GMB National Office employer: GMB Union
GMB is an exceptional employer that champions diversity and inclusion, actively encouraging applications from under-represented groups. With a strong commitment to employee well-being, we offer a comprehensive benefits package including a Final Salary Pension Scheme, Childcare Assistance, and a Cycle to Work Scheme. Our collaborative work culture fosters professional growth and provides opportunities for meaningful engagement in the trade union movement, making it a rewarding place to advance your career while supporting the needs of working people.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Delivery - GMB National Office
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at GMB Union!
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We think you need these skills to ace Head of Delivery - GMB National Office
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at GMB Union. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to GMB Union and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at GMB Union. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to GMB Union's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at GMB Union
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with GMB Union.
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at GMB Union will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact GMB Union and how you would contribute to adapting HR strategies.
