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- Tasks: Fix IT issues on-site and support clients with EPOS and hardware.
- Company: Dynamic IT Services organisation with a strong UK presence.
- Benefits: Work from home, good work-life balance, and a company car.
- Why this job: Join a successful team and make a difference in client support.
- Qualifications: Experience in IT hardware, EPOS support, and strong customer skills.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
Based from home you will be working as a client facing EPOS, IT hardware, breakfix, and support engineer going to company sites to fix IT related issues.
The company is a highly dynamic and successful IT Services organisation with a strong presence across the UK. They provide managed service solutions to clients across the UK, including Leeds, Bradford and the surrounding areas.
Ideally you will have:
- Previous experience in a similar role
- Good IT hardware, breakfix, swap in/swap out experience
- EPOS deployment and support
- Microsoft application support
- Good customer relationship building skills
- A UK drivers licence
A current DBS Disclosure would be an advantage.
IT Field Engineer - Leeds employer: GMA Consulting
Contact Detail:
GMA Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer - Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your hands-on experience with EPOS systems and IT hardware. Real-life examples can make you stand out.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Field Engineer - Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT hardware and EPOS systems. We want to see how your skills match the role, so don’t be shy about showcasing your breakfix and support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT and how your previous roles have prepared you for this position. Keep it friendly and professional – we love a good story!
Show Off Your Customer Skills: Since this role involves client interaction, make sure to mention any experience you have in building customer relationships. We value great communication, so let us know how you’ve excelled in this area before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GMA Consulting
✨Know Your Tech Inside Out
Make sure you brush up on your IT hardware and EPOS systems knowledge. Be ready to discuss your previous experiences with breakfix and support, as well as any specific Microsoft applications you've worked with. This will show that you're not just familiar with the tech, but that you can handle it under pressure.
✨Show Off Your Customer Skills
Since this role involves client interaction, prepare examples of how you've built strong relationships with customers in the past. Think about times when you resolved issues effectively or went the extra mile for a client. This will demonstrate your ability to connect and communicate well with clients.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to IT support. For instance, how would you handle a critical system failure at a client's site? Practising your responses to these scenarios can help you articulate your problem-solving skills and approach to customer service.
✨Get Familiar with the Company
Research the company’s services and their presence in the UK, especially in Leeds and Bradford. Understanding their business model and values will allow you to tailor your answers and show that you're genuinely interested in being part of their team.