At a Glance
- Tasks: Provide admin support, coordinate maintenance tasks, and manage financial records.
- Company: A respected building services contractor with over 260 years of heritage.
- Benefits: Competitive salary, benefits, and excellent long-term career prospects.
- Other info: Office-based role with a 3-month probation period.
- Why this job: Join a dynamic team and support prestigious projects in Central London.
- Qualifications: 2+ years in admin or help desk roles, strong organisational skills, and Excel proficiency.
Location: Central London (Full-Time, Office Based)
Salary: Competitive + Benefits
Hours: Monday to Friday, 8:00am - 5:00pm (40 hours per week)
The Opportunity
Our client is a highly respected and long-established building services contractor with a rich heritage spanning more than 260 years. Operating across Building, Mechanical & Electrical, and Maintenance divisions, they deliver a comprehensive range of services to some of London's most prestigious and historic buildings.
Due to continued growth, they are seeking an organised and proactive Help Desk Administrator to join their Maintenance team based in Central London. This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment and enjoys coordinating multiple tasks while providing exceptional support to operational teams and clients.
Key Responsibilities
- Provide administrative support to Contracts Managers and the wider maintenance team.
- Schedule and coordinate reactive maintenance works and help desk call-outs.
- Maintain accurate records, databases, and spreadsheets in line with client requirements.
- Monitor and maintain holiday and absence records to support workforce planning.
- Create and maintain asset registers within the CAFM system.
- Produce and update Excel-based reports and trackers.
- Process and maintain financial records including invoices, credits, interim applications, final accounts, and VAT documentation.
- Support contract-specific financial administration processes.
- Prepare financial reports and spreadsheets for internal and client use.
- Collate and prepare information and figures for client meetings.
- Undertake general office administration duties as required.
About You
To be successful in this role, you will have:
Essential
- Minimum of 2 years' experience in an administrative or help desk support role.
- Strong organisational skills and excellent attention to detail.
- Excellent verbal and written communication skills.
- Strong literacy and numeracy abilities.
- Confidence working with multiple stakeholders, including clients and suppliers.
- Proficiency in: Microsoft Excel, Microsoft Word, Microsoft Outlook, Internet-based systems.
Desirable
- Experience within a Maintenance, Facilities Management, or Building Services environment.
- Experience using CAFM systems.
- Knowledge of Microsoft PowerPoint.
Additional Information
Full-time, office-based position in Central London. 3-month probationary period. Applicants must have the right to work in the UK. If you are an organised administrator looking to join a well-established and reputable organisation with excellent long-term career prospects, we would love to hear from you.
Help Desk Administrator in Camden Town employer: GM Recruitment
Join a prestigious building services contractor with over 260 years of heritage, where your role as a Help Desk Administrator will be pivotal in supporting the maintenance team in Central London. Enjoy a competitive salary and benefits, alongside a vibrant work culture that values organisation and proactivity, while offering ample opportunities for professional growth within a respected and historic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Help Desk Administrator in Camden Town
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Help Desk Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their projects and how your skills can contribute to their success. This will help you stand out as a candidate who’s genuinely interested in the role and the organisation.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your organisational skills and attention to detail, which are key for the Help Desk Administrator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Help Desk Administrator in Camden Town
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Help Desk Administrator role. Highlight your relevant experience, especially in administrative support and any specific skills that match the job description, like your proficiency in Microsoft Excel and communication skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your organisational skills and how you thrive in fast-paced environments, just like the one described in the job ad.
Showcase Your Attention to Detail:Since this role requires excellent attention to detail, make sure your application is free from typos and errors. Double-check everything before you hit send, as this reflects your ability to maintain accurate records and documentation.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at GM Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Help Desk Administrator inside out. Familiarise yourself with the key responsibilities listed in the job description, especially around administrative support and financial record-keeping. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare to discuss your experience with Microsoft Excel, Word, and Outlook, as these are crucial for the role. Bring examples of how you've used these tools in previous jobs, particularly in managing databases or producing reports. If you've worked with CAFM systems before, be ready to talk about that too!
✨Be Organised
Since this role requires strong organisational skills, demonstrate this during your interview. Arrive on time, bring all necessary documents neatly organised, and have a list of questions ready to ask. This shows that you can manage multiple tasks effectively, just like the job demands.
✨Communicate Clearly
Excellent verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions and respond thoughtfully. This will highlight your ability to communicate with various stakeholders, which is key for a Help Desk Administrator.
