At a Glance
- Tasks: Support Contracts Managers and keep operations running smoothly in a dynamic environment.
- Company: Join a skilled team in Central London focused on maintenance and administration.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive team.
- Why this job: Be a key player in a friendly team and make a real impact behind the scenes.
- Qualifications: 2 years of admin or helpdesk experience with strong communication skills.
- Other info: Opportunity for growth in a fast-paced, collaborative workplace.
The predicted salary is between 30000 - 42000 £ per year.
Are you a skilled administrator with help desk experience? Are you seeking an opportunity to become a key, active member of a highly skilled team? If so, this role might be the perfect fit for you. We are looking for a friendly, organised Helpdesk Administrator to join our Maintenance team in Central London. This is a key support role where you will work closely with our Contracts Managers, helping keep things running smoothly behind the scenes.
What you will be doing:
- Supporting Contracts Managers with day-to-day administration
- Scheduling reactive maintenance works and helpdesk call-outs
- Keeping records and spreadsheets accurate and up to date
- Managing holiday and absence records to support planning
- Creating and maintaining asset registers using our CAFM system
- Producing Excel spreadsheets and financial reports
- Managing financial paperwork including invoices, credits and VAT
- Preparing figures and information for client meetings
- Helping keep our contracts running efficiently and compliantly
About you:
You’re organised, confident, and happy juggling different tasks. You communicate clearly, enjoy working as part of a team, and are not afraid to take ownership of your work.
What we are looking for:
- At least 2 years’ experience in a similar admin or helpdesk role
- Strong literacy and numeracy skills
- Good working knowledge of Excel, Word, Outlook and internet tools
- Clear and confident communication skills
Nice to have (but not essential):
- Experience in Maintenance or Facilities Management
- Knowledge of CAFM systems
- PowerPoint skills
Personal qualities:
- Reliable, punctual and well organised
- Confident and professional
- A positive team player who enjoys supporting others
Administrator employer: GM Recruitment
Contact Detail:
GM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an admin role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and scenarios related to helpdesk administration. This will help you feel more confident and ready to showcase your skills.
✨Tip Number 3
Show off your organisational skills! During interviews, share specific examples of how you've managed multiple tasks or projects. This will demonstrate that you're the organised team player they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our awesome team.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and helpdesk roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Friendly Cover Letter: Your cover letter is your chance to show us your personality! Keep it friendly and professional, and explain why you’re excited about joining our Maintenance team. Let us know how you can contribute to keeping things running smoothly.
Showcase Your Skills: We’re keen on strong literacy and numeracy skills, as well as proficiency in Excel, Word, and Outlook. Make sure to mention any specific projects or tasks where you’ve used these tools effectively in your application.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at GM Recruitment
✨Know Your Stuff
Before the interview, make sure you brush up on your helpdesk experience and any relevant admin skills. Be ready to discuss specific examples of how you've supported teams in the past, especially in scheduling and managing records.
✨Excel-lent Preparation
Since this role requires strong Excel skills, it’s a good idea to familiarise yourself with common functions and features. You might even want to prepare a few examples of spreadsheets you've created or managed to showcase your proficiency.
✨Communication is Key
Practice clear and confident communication. Think about how you can demonstrate your ability to juggle tasks and support others during the interview. Role-playing with a friend can help you articulate your thoughts better.
✨Show Your Team Spirit
This position is all about teamwork, so be prepared to share instances where you've worked collaboratively. Highlight your reliability and how you’ve contributed positively to team dynamics in previous roles.