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For Companies At a Glance
- Tasks: Advocate for solutions, resolve integration issues, and oversee customer onboarding.
- Company: Leading AI conversation intelligence platform with a focus on innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Join a dynamic team revolutionising sales intelligence with empathy and innovation.
- Qualifications: Strong coding skills, experience with APIs, and customer interaction experience.
- Other info: Exciting environment with a focus on customer success and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A leading AI conversation intelligence platform is seeking a customer-facing engineer to advocate for solutions and drive customer success. In this role, you will partner with Sales on technical inquiries, resolve complex integration issues, and oversee customer onboarding processes.
The ideal candidate has strong coding and debugging skills, with experience in APIs and direct customer interaction. Join a dynamic team aimed at revolutionising sales intelligence through innovation and empathy.
Customer Engineer: Technical Advocate & Solutions Architect in London employer: Glyphic
Contact Detail:
Glyphic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Engineer: Technical Advocate & Solutions Architect in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give us the inside scoop on the company culture and even lead to referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a project that highlights your coding and debugging expertise. This will not only impress potential employers but also demonstrate your hands-on experience with APIs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on how you can advocate for solutions and drive customer success, as this is key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Engineer: Technical Advocate & Solutions Architect in London
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your coding and debugging skills in your application. We want to see how you’ve tackled complex integration issues in the past, so don’t hold back on those examples!
Emphasise Customer Interaction: Since this role is all about advocating for solutions, share your experiences with direct customer interaction. We love to see how you've helped customers succeed and resolved their queries.
Tailor Your Application: Take a moment to tailor your application to our job description. Use the same language we do and show us that you understand what it means to be a Customer Engineer at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Glyphic
✨Know Your Tech Inside Out
Make sure you brush up on your coding and debugging skills before the interview. Familiarise yourself with APIs and any relevant technologies that the company uses. Being able to discuss technical details confidently will show that you're ready to tackle complex integration issues.
✨Showcase Your Customer Interaction Skills
Since this role is customer-facing, prepare examples of how you've successfully interacted with clients in the past. Think about times when you resolved issues or advocated for solutions. This will demonstrate your ability to drive customer success and work collaboratively with sales teams.
✨Research the Company and Its Products
Dive deep into the company's AI conversation intelligence platform. Understand its features, benefits, and how it stands out from competitors. This knowledge will help you answer questions more effectively and show your genuine interest in the role and the company.
✨Prepare Questions That Matter
Have a list of thoughtful questions ready to ask during the interview. Inquire about the team dynamics, the onboarding process for new customers, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
