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- Tasks: Support customers and sales teams by resolving technical issues and enhancing user experiences.
- Company: Innovative AI tech company in Greater London with a focus on customer success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join us to revolutionise sales intelligence and make a real difference for teams.
- Qualifications: Experience with APIs, debugging skills, and a passion for user-friendly solutions.
- Other info: Dynamic team environment with a strong emphasis on collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
An innovative AI technology company in Greater London seeks a customer-facing engineer to ensure smooth onboarding and provide technical support for sales teams. You will be involved in resolving complex issues, collaborating with Sales, Product, and Engineering, and shaping product features based on customer insights.
Ideal candidates will have hands-on experience with APIs, debugging, and a passion for simplifying user experiences. Join us to transform sales intelligence and empower teams to succeed.
Customer Solutions Engineer in London employer: Glyphic AI Limited
Contact Detail:
Glyphic AI Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with APIs and debugging. This will not only demonstrate your technical abilities but also your passion for simplifying user experiences.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer solutions and technical support. Think about how you would resolve complex issues and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Solutions Engineer in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for simplifying user experiences shine through. We want to see how your passion aligns with our mission to transform sales intelligence.
Highlight Relevant Experience: Make sure to showcase any hands-on experience you have with APIs and debugging. We’re looking for someone who can hit the ground running, so don’t hold back on those technical skills!
Tailor Your Application: Customise your application to reflect the specific requirements of the Customer Solutions Engineer role. Mention how your background in collaborating with Sales, Product, and Engineering can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Glyphic AI Limited
✨Know Your APIs
Make sure you brush up on your knowledge of APIs before the interview. Be ready to discuss your hands-on experience with them, as well as any debugging techniques you've used. This will show that you’re not just familiar with the tech but can also apply it in real-world scenarios.
✨Understand the Customer Journey
Since this role is customer-facing, it’s crucial to understand the onboarding process and how to simplify user experiences. Think about past experiences where you’ve helped customers overcome challenges and be prepared to share those stories during the interview.
✨Collaborate Like a Pro
This position involves working closely with Sales, Product, and Engineering teams. Be ready to discuss how you’ve successfully collaborated with different departments in the past. Highlight any specific projects where teamwork led to improved outcomes or customer satisfaction.
✨Show Your Passion for Innovation
The company is all about transforming sales intelligence, so let your enthusiasm shine through! Talk about any innovative solutions you’ve implemented in previous roles and how they positively impacted the user experience. This will demonstrate that you’re aligned with their mission and eager to contribute.
