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- Tasks: Enhance customer experiences by solving technical challenges and partnering with Sales.
- Company: Innovative tech company in Greater London focused on transforming sales intelligence.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Shape product direction with customer insights and work on exciting technical challenges.
- Qualifications: Experience in production-quality code, API knowledge, and strong debugging skills.
- Other info: Join a dynamic team dedicated to improving customer solutions.
The predicted salary is between 36000 - 60000 £ per year.
A technology company in Greater London is seeking a Customer-Facing Engineer to enhance customer experiences by solving technical challenges. You will be responsible for partnering with Sales, prioritizing product features based on customer needs, and triaging complex integrations.
The ideal candidate possesses skills in production-quality code writing, API experience, and strong debugging across systems. This role is vital for ensuring customer insights directly shape Glyphic's product direction. Join us in transforming sales intelligence!
Customer Solutions Engineer employer: Glyphic AI Limited
Contact Detail:
Glyphic AI Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the tech industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! If you’ve got production-quality code or API experience, create a portfolio or GitHub repository to showcase your work. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to customer solutions. Think about how you would triage complex integrations and solve customer challenges, as this will be key in impressing your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about transforming sales intelligence. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Customer Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with production-quality code and API work. We want to see how your skills align with the role of a Customer Solutions Engineer, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how you can contribute to our mission at StudySmarter. Keep it engaging and personal!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and come up with creative solutions, especially when it comes to complex integrations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Glyphic AI Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around production-quality code writing and APIs. Be ready to discuss specific examples of how you've solved technical challenges in the past, as this will show your problem-solving abilities.
✨Understand Customer Needs
Since this role is all about enhancing customer experiences, take some time to research common customer pain points in the tech industry. Think about how you can address these in your interview, demonstrating that you can prioritise product features based on real customer insights.
✨Showcase Your Debugging Skills
Prepare to talk about your debugging experience across different systems. Have a couple of scenarios ready where you successfully triaged complex integrations, as this will highlight your analytical thinking and technical prowess.
✨Engage with Sales Strategies
Since you'll be partnering with Sales, it’s crucial to understand their strategies and how they align with customer needs. Bring ideas to the table about how you can bridge the gap between technical solutions and sales objectives, showing that you're proactive and collaborative.
