Service Manager

Service Manager

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage a busy team and handle customer queries with a friendly approach.
  • Company: Join Glyn Hopkin, a leading automotive retailer in the South East.
  • Benefits: Full-time role with competitive pay and a supportive work environment.
  • Why this job: Kickstart your career in a dynamic automotive industry with growth opportunities.
  • Qualifications: Strong management and IT skills, plus a team player attitude.
  • Other info: Be part of a respected company with over 50 dealerships across the UK.

The predicted salary is between 30000 - 42000 £ per year.

Glyn Hopkin are delighted to present the following Service Manager vacancy. The hours are 7.30am to 6.00pm, Monday to Friday.

The Ideal Candidate Will Be Able To Demonstrate:

  • Good Management and IT skills
  • The ability to work to deadlines while maintaining a high level of accuracy
  • Good organisation skills
  • Close attention to detail
  • Team player, able to communicate with work colleagues on all levels

Main duties to include but are not limited to:

  • Variety of Site, Management and administration tasks
  • Friendly customer facing appearance when greeting customers
  • Liaise with Foreman, Technicians and Sales Manager
  • Deal with customer queries and complaints

You will be working as part of a small but busy team. If you believe you’re who we’re looking for, please send a copy of your CV and cover letter, telling us why this is the right career choice for you. We are an equal opportunities employer.

Service Manager employer: Glyn Hopkin Group

Glyn Hopkin is an excellent employer, offering a dynamic work environment in the heart of South East England's automotive industry. With a strong focus on employee development and a supportive team culture, we provide our Service Managers with opportunities to grow their skills while working closely with a diverse range of vehicles and customers. Join us to be part of a respected dealership group that values teamwork, accuracy, and customer satisfaction.
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Contact Detail:

Glyn Hopkin Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Network like a pro! Reach out to people in the automotive industry, especially those who work at Glyn Hopkin. A friendly chat can open doors and give you insights that might just land you that Service Manager role.

✨Tip Number 2

Prepare for the interview by practising common questions related to management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your organisational skills during the interview. Bring a portfolio of your past achievements and examples of how you've handled customer queries or complaints effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Glyn Hopkin team.

We think you need these skills to ace Service Manager

Management Skills
IT Skills
Time Management
Attention to Detail
Organisational Skills
Communication Skills
Customer Service Skills
Teamwork
Problem-Solving Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your management and IT skills, and don’t forget to showcase your attention to detail and organisation skills. Tailor it to reflect how you fit the Service Manager role.

Write a Personal Cover Letter: This is your chance to shine! Use your cover letter to explain why you’re the perfect fit for us at Glyn Hopkin. Share specific examples of your experience and how they relate to the duties mentioned in the job description.

Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure your communication style reflects your ability to liaise effectively with colleagues and customers.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Glyn Hopkin Group

✨Know Your Stuff

Make sure you understand the role of a Service Manager inside out. Familiarise yourself with Glyn Hopkin's values and the automotive industry. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Management Skills

Prepare examples from your past experiences where you've successfully managed a team or handled customer complaints. Highlight your ability to work under pressure and maintain accuracy, as these are key traits for the role.

✨Be a Team Player

Since you'll be working closely with colleagues, demonstrate your communication skills during the interview. Share instances where you've collaborated effectively with others, whether it's liaising with technicians or resolving customer queries.

✨Dress the Part

First impressions matter! Dress smartly and maintain a friendly appearance. This not only reflects your professionalism but also aligns with the customer-facing aspect of the job. A warm smile can go a long way!

Service Manager
Glyn Hopkin Group
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