Company Description Glyn Hopkin Group is one of the UK’s largest and most successful automotive dealership networks, established in 1993 and now operating over 35 sites across London, Essex, Hertfordshire, Suffolk, Buckinghamshire, and Bedfordshire. The group represents leading manufacturers including Nissan, MG, Kia, Suzuki, Renault, Dacia, and Alpine, delivering high standards of customer service. It supplies new and used cars and vans, provides comprehensive aftersales support, and actively supports the Motability Scheme. Both private and business customers are served at each location, with a focus on generous offers, wide vehicle choice, and an experience that leaves customers feeling supported and valued.
Role Description The Sales Advisor role in Milton Keynes is a full-time, on-site position responsible for supporting customers through every stage of their vehicle purchase journey. Day-to-day activities include greeting and engaging customers, understanding their needs, presenting suitable new and used vehicles, and explaining product features, finance options, and service packages. The role involves managing test drives, preparing accurate quotations, following up leads, and maintaining strong relationships with both private and business customers. The Sales Advisor will work closely with colleagues and management to achieve sales targets, uphold brand standards, and ensure a consistently high level of customer satisfaction. Administrative tasks such as updating CRM systems, processing documentation, and coordinating with aftersales teams are also part of the role.
Qualifications
- Strong Customer Service and Interpersonal Skills to build rapport, understand customer needs, and deliver a supportive, rewarding experience.
- Effective Communication skills, both verbal and written, to explain vehicle features, finance options, and offers clearly and confidently.
- Proven Sales skills, including consultative selling, lead follow-up, and target achievement in a retail or automotive environment.
- Experience in Training or coaching, either receiving or providing, to continually improve product knowledge and sales techniques.
- Previous experience in automotive sales or a customer-facing retail role is highly beneficial but not essential.
- Comfort with using CRM systems and basic IT tools to manage customer records and sales documentation.
- Ability to work on-site in Milton Keynes, including weekends and peak trading hours, as part of a flexible schedule.
- Full UK driving licence and the ability to conduct test drives safely and professionally.
- 5 Day working week.
- Industry leading remuneration package.
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Sales advisor - Milton Keynes employer: Glyn Hopkin Group
Glyn Hopkin Group is an exceptional employer located in Watford, offering a dynamic work culture that prioritises employee ownership and rewards high performance through competitive salaries and industry-leading incentives. With a strong focus on professional growth and development, employees are encouraged to thrive in their roles while contributing to a team dedicated to delivering outstanding customer experiences.
