At a Glance
- Tasks: Coordinate parts sales and ensure customers get what they need, when they need it.
- Company: Join Glyn Hopkin, a leading automotive retailer with a strong team spirit.
- Benefits: Competitive salary, potential tax-free bonuses, and a supportive work environment.
- Other info: Opportunities for career progression in a respected company.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Good time management, attention to detail, and a friendly personality.
The predicted salary is between 25000 - 32000 £ per year.
Location: Milton Keynes
Closing Date: 30/04/2026
Working Hours: Varied
Working within a small team and reporting to the Parts Manager, the successful candidate will have key responsibilities for:
- Co-ordinating all parts sales to ensure that customers and Technicians have the parts they need when they need them.
- Liaising with the team and customers.
- Dealing with customer enquiries.
- Liaising on the telephone and serving parts to in-house and retail customers.
- Delivering and collecting stock for the busy parts department. Some lifting and carrying will be involved.
- Using a good understanding of the customer’s needs to guide them towards the product/service that will best meet their needs.
This is a varied role, with an opportunity to progress with the team.
Skills and experience:
- Good time management skills and ability to prioritise.
- Stays calm in a fast-paced high-volume environment.
- High attention to detail and desire to produce high-quality work.
- Logical and thorough in approach.
- Understands the importance of the role to exceptional customer service.
- Great team player, willing to help others.
- Friendly and enthusiastic personality.
If you believe you’re who we’re looking for, please send a copy of your CV and cover letter, telling us why this is the right career choice for you.
We are an equal opportunities employer.
About Glyn Hopkin:
Since the first Glyn Hopkin dealership opened in Romford in 1993, we have grown to become one of the South East’s most respected automotive retailers. Now, we have more than 50 dealerships in total, we are one of the largest independent Nissan dealer groups in the UK, and we also represent MG, Geely, Chery, Omoda, Jaecoo, BYD, Suzuki, and KIA dealerships respectively. Our sites cover London, Essex, Hertfordshire, Suffolk, Buckinghamshire, Bedfordshire, and Cambridgeshire.
Glyn Hopkin is an EOT company! EMPLOYEE OWNERSHIP TRUST. What could that potentially mean for you? A big benefit of an EOT acquiring a controlling stake in a business is that it protects the business and its employees from the uncertainty associated with a third-party takeover, and risks that come with that. A fantastic benefit to you as a potential employee is that a company owned by an EOT can also pay annual bonuses of up to £3,600 to its employees free of income tax. In essence, you can be comforted by more security with the potential of earning additional bonuses up to £3,600 tax-free, once employed for 12 months.
Parts Advisor - Milton Keynes employer: Glyn Hopkin Group
Glyn Hopkin Group is an exceptional employer located in Watford, offering a dynamic work culture that prioritises employee ownership and rewards high performance through competitive salaries and industry-leading incentives. With a strong focus on professional growth and development, employees are encouraged to thrive in their roles while contributing to a team dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Milton Keynes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Glyn Hopkin. Understand their values, the brands they represent, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Parts Advisor, you'll be dealing with customers all day. Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you demonstrate your ability to provide exceptional service during the interview.
✨Tip Number 3
Show off your teamwork spirit! Since this role involves working closely with others, be ready to share stories about how you've collaborated with teammates in the past. Highlighting your friendly and enthusiastic personality will make you stand out as a great fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Glyn Hopkin family. So, get your CV and cover letter ready and hit that apply button!
We think you need these skills to ace Parts Advisor - Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience and skills that match what we're looking for, like customer service and time management. This shows us you’re serious about the position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've handled customer enquiries or worked in a fast-paced environment.
Show Your Enthusiasm:We love seeing passion! In both your CV and cover letter, let us know why you're excited about the opportunity to work with us at Glyn Hopkin. A friendly and enthusiastic personality goes a long way!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is always a bonus!
How to prepare for a job interview at Glyn Hopkin Group
✨Know Your Parts
Familiarise yourself with the parts and services offered by the company. Understanding the products will help you answer questions confidently and show that you're genuinely interested in the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. This role is all about helping customers find what they need, so showcasing your experience in this area will be a big plus.
✨Team Player Attitude
Be ready to discuss how you work within a team. Highlight instances where you've collaborated with others to achieve a common goal, as this role requires strong teamwork skills.
✨Stay Calm Under Pressure
Think of situations where you've had to manage your time effectively in a busy environment. Share these experiences during the interview to demonstrate your ability to stay calm and organised when things get hectic.
