At a Glance
- Tasks: Support customers and colleagues with workwear needs in a busy environment.
- Company: Join the dynamic team at BMW MINI Plant Hams Hall.
- Benefits: Competitive hourly rate, full training, and a supportive work culture.
- Other info: Enjoy a varied role with opportunities to develop your skills and grow.
- Why this job: Perfect for those who love helping others and thrive in a fast-paced setting.
- Qualifications: No prior experience needed; just bring your positive attitude and willingness to learn.
Location: Hams Hall
Maternity Cover (9-12 months)
Start date: ASAP
Hours: 24HRS 8:00am-16:30pm Monday, Wednesday, and Friday
Hourly Rate: £13.50 - £15.13phr
What’s the role?
This is a great opportunity for someone who enjoys helping people, staying organised and being part of a busy, customer-focused environment. A significant part of this role will be developed through on-the-job learning, so you do not need previous experience in a similar role. Full training will be provided, including training in our systems and processes. What matters most is that you are reliable, willing to learn and committed to giving customers a great experience.
Based at BMW MINI Plant Hams Hall, you will support colleagues and customers with their on-site workwear requirements. The role is varied and practical, giving you the opportunity to use your customer service, communication and organisational skills every day. You will also act as a key contact on site, helping to make sure customers receive the high standard of service we are proud of.
What you'll be doing...
- Process customer orders and help resolve order queries.
- Receive deliveries, track orders and let customers know when garments have arrived.
- Complete stock counts and support stock taking activity.
- Welcome and support visitors to the workwear centre.
- Help deliver our Legendary Service ethos in every customer interaction.
- Keep the work area tidy, safe and organised.
- Submit reports and KPI information within agreed timescales.
- Process returns when needed.
- Be a friendly, professional and helpful point of contact on site.
Your Background and Experience
- Comfortable using a computer, including Outlook and Excel.
- Can stay organised and manage a variety of tasks.
- Has a positive, can-do attitude.
- Enjoys working with others and supporting customers.
- Can work on your own initiative once trained.
- Is proactive and calm when things get busy.
- Takes pride in doing a job well.
- Communicates in a professional, friendly and respectful way.
- Is willing to learn new skills and develop in the role.
- Shares our commitment to delivering excellent service.
Part Time Office Coordinator employer: Glue Resourcing
Join a well-established family-run business near Daventry, where your contributions as a Quality Manager will be truly valued. With a supportive work culture and a commitment to employee growth, this company offers competitive salaries, comprehensive training, and the opportunity to make a meaningful impact in food safety and quality compliance. Experience a fulfilling career in a progressive environment that prioritises both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Office Coordinator
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Glue Resourcing and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Glue Resourcing and let us see your personality shine through!
We think you need these skills to ace Part Time Office Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Glue Resourcing.
Get Familiar with Our Brand:Before applying, take some time to learn about Glue Resourcing and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Glue Resourcing
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Glue Resourcing.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Glue Resourcing will surely appreciate.
