At a Glance
- Tasks: Manage client relationships and deliver exceptional service while driving growth.
- Company: A values-driven family business focused on innovation and collaboration.
- Benefits: Competitive salary, company bonus, hybrid work, and career development opportunities.
- Other info: Join a dynamic team committed to continuous improvement and legendary service.
- Why this job: Make a real impact in a supportive team and grow your career.
- Qualifications: Experience in account management and strong relationship-building skills.
The predicted salary is between 47500 - 47500 € per year.
Salary: £45-£50k base plus company bonus
Location: Coventry
Status: Hybrid Role
About the Role
We’re looking for an experienced and proactive Account Manager to join a growing team and play a key role in developing long-term client relationships. In this role, you’ll act as a trusted advisor to your portfolio of clients, delivering an exceptional customer experience while identifying opportunities to support growth and strengthen partnerships. You’ll work closely with teams across the business to ensure clients receive outstanding service, innovative solutions, and measurable results. This is an excellent opportunity for someone who enjoys building relationships, taking ownership, and making a genuine impact within a values-driven business.
What You’ll Be Doing
- Manage proactive communication and account activity across your client portfolio
- Build strong, long-term relationships with key client stakeholders
- Resolve high-impact or escalated client issues with urgency, professionalism, and empathy
- Work collaboratively with Design, Supply Chain, and Operations teams to deliver excellent client outcomes
- Identify opportunities for upselling, cross-selling, and referrals within existing accounts
- Lead structured client review meetings and provide valuable performance insights
- Monitor account performance, market trends, and client developments to support future growth
- Contribute to continuous improvement initiatives focused on enhancing the client experience
What We’re Looking For
We’re looking for someone who can take ownership, is tenacious, driven, relationship-led, commercially aware, and passionate about delivering exceptional service.
Ideal Candidate Profile:
- A proven track record within an Account Management or client-facing role
- Strong relationship-building and communication skills
- The ability to engage confidently with stakeholders at all levels
- A proactive and solutions-focused approach
- Commercial awareness with the ability to balance client needs and business objectives
- High levels of organisation, ownership, and professionalism
- A growth mindset with the ambition to continuously develop and improve
- Someone who can demonstrate stability within their employment.
Why consider this role?
As a family business seeking to grow by 30% year on year, values are at the heart of everything they do:
- They Make It Happen
- Inherent Integrity
- Legendary Service
- Learning to Work Smarter
You’ll be joining a supportive, ambitious, and collaborative team environment where your contribution genuinely matters. This is a fantastic opportunity to develop your career within a business that values people, innovation, and long-term success.
National Account Manager employer: Glue Resourcing
Join a values-driven family business in Coventry as a National Account Manager, where your contributions will be recognised and valued. Enjoy a supportive and collaborative work culture that prioritises exceptional service and continuous improvement, alongside competitive benefits including a generous salary and bonus structure. With a focus on employee growth and development, this role offers the chance to build meaningful client relationships while being part of a team that is ambitious and committed to long-term success.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that National Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. We want you to show how your experience aligns with their mission of delivering legendary service and making it happen!
✨Tip Number 3
Practice your pitch! Be ready to discuss how you’ve built strong relationships in the past and how you can bring that proactive, solutions-focused approach to their team. We believe in showcasing your unique strengths!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our growth and success!
We think you need these skills to ace National Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the National Account Manager role. Highlight your relationship-building abilities and any relevant achievements that showcase your proactive approach.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role and how you align with our values. Share specific examples of how you've delivered exceptional service and built strong client relationships in the past.
Showcase Your Commercial Awareness:In your application, demonstrate your understanding of balancing client needs with business objectives. We want to see how you’ve identified growth opportunities in previous roles and how you can bring that insight to us.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Glue Resourcing
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can build strong, long-term relationships and deliver exceptional service.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with stakeholders at various levels. Highlight your ability to resolve issues with professionalism and empathy, as this is crucial for a National Account Manager role.
✨Demonstrate Your Proactive Approach
Be ready to discuss specific instances where you identified opportunities for upselling or cross-selling within existing accounts. This shows that you’re not just reactive but also proactive in driving growth.
✨Emphasise Your Team Collaboration
Since the role involves working closely with different teams, prepare to share examples of successful collaborations. Talk about how you’ve worked with design, supply chain, or operations to achieve excellent client outcomes.
