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For Companies At a Glance
- Tasks: Maintain and service coffee and water machines across London and surrounding areas.
- Company: A trusted family-run business delivering premium coffee solutions for nearly 40 years.
- Benefits: Competitive salary, annual reviews, bonuses, company van, and increasing holiday allowance.
- Why this job: Join a team that values innovation and customer satisfaction while enjoying career growth.
- Qualifications: Experience in technical roles is a plus; attitude and reliability are key.
- Other info: Ongoing training provided to help you develop essential skills.
The predicted salary is between 37000 - 40000 £ per year.
Field Service Coffee & Water Machines Engineer
London & Surrounding Areas (Enfield, Slough, Watford, Bromley)
Salary & Benefits
- Competitive basic salary of £37,000–£40,000 per annum, depending on experience
- Annual salary reviews to reward loyalty and performance
- Discretionary team-based bonus
- Company van provided
- Annual holiday allowance that increases year on year
- Contributions toward company lunches and travel
- Career progression opportunities with ongoing training and development
About the Client
For nearly 40 years, our client has been delivering premium coffee and water solutions to workplaces across the UK. Founded as a family business, they have grown into a trusted national supplier known for quality products and exceptional service.
With headquarters in Norwich and a satellite office in London, they support customers nationwide through a strong service network.
Their mission is simple: great coffee/water, great service.
The Role
As a Field Service Engineer, you will play a vital role in ensuring customers enjoy uninterrupted access to premium coffee and water solutions. This is a van-based position, primarily covering London and surrounding areas.
Typically, you will attend around three service appointments per day, carrying out planned maintenance and reactive servicing.
Key responsibilities include:
- Servicing and maintaining coffee machines, water dispensers, and related equipment
- Delivering a high standard of customer service and technical support
- Representing the business professionally at customer sites
- Working collaboratively within a team that values innovation and continuous improvement
Skills, Experience & Training
While previous experience in a similar role is beneficial, attitude and reliability are just as important. A practical, “can-do” approach is highly valued.
Desirable skills and certifications include:
- Electrical competency training
- Asbestos Awareness training
- DBS registration
- Plumbing skills to WRAS installer standard (or equivalent)
Training and support will be provided for the right candidate to develop these competencies.
What We’re Looking For
This role would suit an experienced Field Service Engineer or someone with relevant technical skills looking to further develop their career.
If you are motivated, customer-focused, and take pride in delivering a reliable, high-quality service, we would love to hear from you.
Ready to Apply?
Join a business that values its people and takes pride in delivering exceptional coffee and water solutions to workplaces across the UK.
Apply today and be part of a company where service truly matters.
Field Service Coffee Engineer employer: Glue Resourcing
Contact Detail:
Glue Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Coffee Engineer
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the coffee or service industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Knowing their coffee and water solutions inside out will show you're genuinely interested and ready to represent them professionally.
✨Tip Number 3
Practice your customer service skills! Since this role is all about delivering high-quality service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Service Coffee Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with our mission of delivering great service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for coffee and customer service, and let us know why you’re the perfect fit for our team.
Show Off Your Technical Skills: Don’t forget to mention any technical training or certifications you have, especially those related to electrical competency or plumbing. We value a practical, 'can-do' attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Glue Resourcing
✨Know Your Machines
Familiarise yourself with the types of coffee and water machines the company services. Understand their features, common issues, and maintenance requirements. This will show your technical knowledge and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've delivered excellent customer service in previous roles. Since this position involves interacting with clients, demonstrating your ability to handle customer queries and complaints effectively will be crucial.
✨Show Your Can-Do Attitude
Emphasise your practical skills and problem-solving abilities during the interview. Share specific instances where you tackled challenges head-on, as this aligns perfectly with the company's value of a 'can-do' approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s service network, training opportunities, and team dynamics. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
