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For Companies At a Glance
- Tasks: Process customs declarations accurately and efficiently in a fast-paced environment.
- Company: Join a dynamic team in a crucial role within customs operations.
- Benefits: Competitive hourly wage, full-time hours, and opportunities for growth.
- Why this job: Make a real impact by ensuring compliance and supporting international trade.
- Qualifications: Attention to detail, strong communication skills, and experience in data entry or customer service.
- Other info: Fast-paced environment with a focus on accuracy and compliance.
The predicted salary is between 13 - 16 £ per hour.
The Role
As a Customs Agent, you will play a critical role in ensuring the accurate and timely processing of customs declarations in line with regulatory requirements and internal service level agreements. Working within a fast-paced environment, you will use a bespoke customs system to receive, review, and process declaration forms, ensuring data integrity at every stage.
Key responsibilities include:
- Detailed data entry
- VAT calculations
- Consolidation of complex information from multiple sources
- Identifying discrepancies or errors within declarations
- Making appropriate amendments
- Escalating any areas of concern in line with compliance procedures
- Regular interaction with customers via telephone and email
The Successful Candidate
You will demonstrate exceptional attention to detail and a methodical approach to work, with the ability to manage high volumes of data accurately. Strong communication skills are essential, as the role involves liaising with customers and internal stakeholders both verbally and in writing. Previous experience within data entry, customer service, call centre, complaints handling, or administrative roles is highly desirable. You will be comfortable working to deadlines, meeting SLAs, and operating in a structured, process-driven environment where accuracy and compliance are non-negotiable.
Customs Agent employer: Glu Recruit
Contact Detail:
Glu Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Agent
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being a Customs Agent with them.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers and stakeholders, role-play common scenarios with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Prepare for the interview by brushing up on customs regulations and data entry processes. Being knowledgeable about the industry will impress your interviewers and show that you're ready to hit the ground running.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the Customs Agent role!
We think you need these skills to ace Customs Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in data entry and customer service. We want to see how your skills match the role of a Customs Agent, so don’t be shy about showcasing your attention to detail!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your methodical approach and any relevant experience that aligns with the job description.
Showcase Your Communication Skills: Since the role involves regular interaction with customers, make sure to highlight your strong communication skills in both your CV and cover letter. We love candidates who can convey information clearly and professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Glu Recruit
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and procedures before the interview. Familiarise yourself with common customs terms and the specific requirements for declarations. This will show that you're serious about the role and understand what it entails.
✨Show Off Your Attention to Detail
Since the role requires a keen eye for detail, be prepared to discuss examples from your past work where you caught errors or improved processes. Highlighting your methodical approach will demonstrate that you can handle the accuracy needed in this position.
✨Practice Your Communication Skills
As you'll be interacting with customers and stakeholders, practice articulating your thoughts clearly and professionally. Consider role-playing common scenarios you might face, such as explaining a complex customs process to a customer over the phone.
✨Prepare for Data Entry Questions
Expect questions about your experience with data entry and how you manage high volumes of information. Be ready to share specific tools or systems you've used, and discuss how you ensure data integrity and compliance in your work.
