At a Glance
- Tasks: Support tenants transitioning to secure homes and promote their independence.
- Company: Join Concrete, a charity dedicated to erasing homelessness in Staffordshire.
- Benefits: Enjoy flexible working, discounts, gym memberships, and a supportive work environment.
- Other info: Applications may close early due to ongoing interviews; apply now!
- Why this job: Make a real difference in people's lives while working in a compassionate team.
- Qualifications: Experience with complex needs and a full UK driving license required.
The predicted salary is between 22178 - 29100 £ per year.
Salary £26,178
Location Stoke on Trent
Hours per week 37.5
Contract type Permanent
This is a Permanent, Salaried vacancy that will close in 25 days at 23:59 BST.
The role
Do you want to make a real difference in people’s lives? We\'re looking for someone passionate, empathetic, and proactive to join our team as a Tenancy Support Practitioner specialising in local lettings.
You’ll work alongside our Landlord Liaison Officer to help people with a history of rough sleeping move into safe, secure homes in the private rented sector. Using a person-centred approach, you’ll support tenants in maintaining their tenancies—helping them feel confident and independent in their new homes. This is a mobile role, so a full driving license and access to a vehicle are essential.
Job Requirements
- Support tenants by assessing their needs and offering tailored, goal-focused support.
- Help maximise their income through practical advice.
- Encourage engagement with external services to build life skills and confidence.
- Promote independence through compassionate, person-first support.
- Work closely with your team and always be led by empathy.
What We’re Looking For
- At least 12 months’ experience working with adults who have complex needs, such as homelessness, domestic abuse, mental or physical health issues, substance or alcohol use, or learning disabilities.
- A good understanding of housing, welfare reform, and homelessness issues.
- Basic IT skills, including Outlook, Word, Excel, and Access.
- Someone who is genuine, honest, and empathetic—able to support others without judgment.
- Professionalism when handling sensitive and confidential information.
- A full UK driving license and access to a vehicle.
- Willingness to undergo a DBS check.
We also welcome people with transferable skills and lived experience—your journey can be part of someone else’s success story.
Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! Please note, we will be interviewing as we go along and therefore the application may close earlier than stated.
#Stoke #StokeonTrent #TenancySupportPractitioner #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis
Who We Are
We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.
Homelessness isn’t a choice. It can happen to anyone.
Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas.
Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own.
Join us on our fight to make homelessness history across Staffordshire and everywhere.
Why choose us
No Matter What Brand You\'re Working With Across The Honeycomb Group, You Can Trust Us To Look After You. Creating a Happy Home Doesn\'t Just Apply To Our Customers, It Applies To Our Staff Too. That\'s Why We Offer
- A range of discounts at many high-street retailers and well-known brands.
- Discounted gym membership at our head office and access to our cycle to work scheme – save money on bikes and equipment.
- We offer flexible working, to help you manage your work-life balance.
- Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly.
- We also give all staff \'My Day\'. Whether it’s celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you.
- A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications.
- Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.
- Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options.
- Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations.
We never shut the door
At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.
#J-18808-LjbffrTenancy Support Practitioner in Stoke-on-Trent employer: Glow
At Honeycomb Group, we pride ourselves on being an exceptional employer dedicated to creating a supportive and inclusive work environment. As a Tenancy Support Practitioner in Stoke on Trent, you'll enjoy flexible working arrangements, generous annual leave options, and a commitment to your professional development, all while making a meaningful impact in the lives of those facing homelessness. Join us in our mission to champion happy homes and experience a workplace that truly values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Support Practitioner in Stoke-on-Trent
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Glow.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Glow!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Glow, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Glow or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tenancy Support Practitioner in Stoke-on-Trent
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Glow:Before hitting send, make sure to tailor your application specifically to Glow! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Glow
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
