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- Tasks: Support café operations, deliver excellent customer service, and drive income growth.
- Company: Join the Gloucestershire Wildlife Trust, a team passionate about nature and community.
- Benefits: Permanent full-time role with a supportive work environment and opportunities for growth.
- Why this job: Make a real impact in a role that combines passion for nature with customer service.
- Qualifications: Experience in catering and strong leadership skills are essential.
- Other info: Work in a dynamic setting with a focus on collaboration and innovation.
The predicted salary is between 24000 - 36000 £ per year.
The purpose of this role is to support the GWT catering manager at our Robinswood Hill and Crickley Hill cafes, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams.
Support the Catering manager in developing a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with the wider GWT team as required, supporting the delivery of GWT’s programme of events.
Responsible for line management of café catering assistants and, where applicable, catering volunteers and deputise for the Catering Manager in their absence as required. Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution.
Support GWT’s wider activity across, but not limited to, RWH and CH and other sites as required, including delivery of GWT’s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income.
We show how we care for nature, our partners and each other through our values:
- We’re ambitious and dream big — for people and for nature.
- We collaborate, because we can achieve more together.
- We’re inclusive and believe that nature is for everyone.
- We act with responsibility for the work we do and the world we’re helping to shape.
Together, we’re growing hope for a wilder future. This is a permanent full-time post working 5 days over 7, working pattern to include weekends with occasional evenings as required.
If you feel you have the necessary skills and experience to be successful in this role, please send your CV and Cover Letter to jim.white@gloucestershirewildlifetrust.co.uk.
Catering Supervisor employer: Gloucestershire Wildlife Trust
Contact Detail:
Gloucestershire Wildlife Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the catering industry or those who work at GWT. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your customer service prowess or innovative ideas during interviews. We want to see how you can exceed visitor expectations!
✨Tip Number 3
Be ready to discuss income strategies! Brush up on commercial drivers and think of ways to boost café performance. We love candidates who come with fresh ideas!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our GWT family!
We think you need these skills to ace Catering Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Catering Supervisor role. Highlight any previous experience in café management or customer service, and don’t forget to mention your ability to innovate and drive income!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for nature and how you can contribute to GWT’s mission. Be sure to mention specific examples of how you've exceeded visitor expectations in past roles.
Showcase Your Team Spirit: Since collaboration is key at GWT, make sure to highlight your experience working in teams. Share examples of how you’ve supported colleagues or led a team to success, especially in a café or hospitality setting.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Gloucestershire Wildlife Trust
✨Know Your Cafés Inside Out
Before the interview, make sure you’re familiar with the Robinswood Hill and Crickley Hill cafes. Research their menus, customer reviews, and any recent events. This will show your genuine interest in the role and help you discuss how you can contribute to their success.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you exceeded expectations or resolved issues effectively. This is crucial for a role focused on first-class service.
✨Demonstrate Your Commercial Awareness
Be ready to discuss how you understand the commercial drivers behind café performance. Think about ways to increase income and explore new revenue streams. Showing that you can think strategically will impress the interviewers.
✨Emphasise Team Collaboration
Since this role involves working closely with a team, be prepared to talk about your experience in leading and collaborating with others. Highlight instances where you’ve built strong teams or worked with diverse groups to achieve common goals.
