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- Tasks: Support the Catering Manager in leading a dynamic café team and ensuring top-notch customer service.
- Company: Join a passionate team at GWT, dedicated to delivering exceptional café experiences.
- Benefits: Enjoy a competitive salary, 25 days paid leave, and a contributory pension scheme.
- Why this job: Be part of an innovative environment where your ideas can shape the café experience.
- Qualifications: Experience in catering management and a passion for customer service.
- Other info: Flexible working hours with opportunities for career growth and development.
The predicted salary is between 29500 - 29500 £ per year.
Job purpose: To support the Catering Manager in leading and managing the GWT café team at our Robinswood Hill and Crickley Hill cafes, deputising in their absence, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Develop a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with the wider GWT team as required, supporting the delivery of GWT’s programme of events.
Salary: Grade E: Manager, Annual Salary £29,500
Contract: Permanent. 5 days over 7 working pattern to include weekends with occasional evenings as required.
Responsible to: GWT Catering Manager
Liaison with: CEO, Head of Business Operations, Senior Management Team, Finance Team, Facilities Manager, HR Manager, Learning.
Terms of Employment: Due to the nature of the Trust’s work, occasional evening or weekend work may be necessary for which time off in lieu is given. A contributory pension scheme is in operation and the post holder is entitled to 25 days paid leave per year pro rata in addition to public holidays and Christmas closing period.
The duties and responsibilities outlined above do not represent the full range of duties the post holder may be expected to carry out. It is recognised that the duties of all posts may be subject to change from time to time, and therefore alterations to duties and responsibilities can be expected. The post holder will be consulted by their line manager prior to any proposed major changes to duties and responsibilities and reasonable notice will be given before implementation.
Assistant Catering Manager employer: Gloucestershire Wildlife Trust
Contact Detail:
Gloucestershire Wildlife Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Catering Manager
✨Tip Number 1
Network like a pro! Reach out to people in the catering industry, especially those connected to GWT. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your customer service prowess and team leadership during interviews. Share specific examples of how you've exceeded expectations in past roles.
✨Tip Number 3
Be proactive! If you see an opportunity for innovation or improvement in the café operations, don’t hesitate to bring it up during your interview. It shows you're already thinking like a leader.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Assistant Catering Manager
Some tips for your application 🫡
Show Your Passion for Catering: When writing your application, let your enthusiasm for the catering industry shine through. We want to see how much you care about delivering top-notch customer service and creating memorable experiences for our visitors.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the Assistant Catering Manager role. We love seeing how your background aligns with our values and the specific needs of the GWT café team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gloucestershire Wildlife Trust
✨Know Your Café Operations
Familiarise yourself with the café's current operations and any recent changes. Be ready to discuss how you can support the Catering Manager in achieving income targets and maximising profitability. Show that you understand the importance of commercial success in a café environment.
✨Customer Service Excellence
Prepare examples of how you've delivered first-class customer service in previous roles. Think about specific situations where you exceeded visitor expectations, as this will demonstrate your commitment to maintaining high standards in the café.
✨Team Leadership Skills
Reflect on your experience in leading teams, especially in a catering or hospitality setting. Be prepared to share how you would develop a strong, flexible, and customer-focused team that aligns with the values of GWT. Highlight any innovative ideas you have for team development.
✨Collaboration is Key
Understand the importance of collaboration within the wider GWT team. Think of examples where you've successfully worked with other departments or teams to achieve common goals. This will show that you're a team player who values cooperation and communication.