Senior Project Manager - Band 7

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county .

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care . We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you ’.

We’re passionate about making sure that everyone can contribute to achieving our mission and w e are continually working to support healthy and happy high-quality team s in all areas of the Trust .

Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

Job overview

Hybrid working with a minimum of 2 days a week on site at Edward Jenner Court, Gloucestershire, or project based site within Gloucestershire.

This Senior Project Manager post is an exciting opportunity to co-ordinate projects for the Trust and is part of the busy Digital Services Department. We are particularly seeking candidates with experience of delivering digital improvements with a highly technical background and experience in programmes of work, including upgrades, replacements MACs within infrastructure-related transformation across complex operational environments.

Digital Services lead on digital strategy, development, co-ordination, planning, project and programme management for all IT and Digital supporting functions. This includes the delivery of enabling digital infrastructure requirements that support wider organisational programmes, such as data centre migration, end points, wireless, LAN, WAN and associated dependencies.

The successful candidate will be confident working across multi disciplinary digital and clinical system teams, translating operational requirements into practical delivery plans and ensuring that IT dependencies, technical specifications and service continuity considerations are effectively managed.

Main duties of the job

Lead and manage projects and organisational change initiatives from inception to closure, ensuring delivery against agreed objectives, quality standards, timescales and benefits. Provide expert project and change management support, managing risks, issues, dependencies and interrelated projects throughout the lifecycle.

Work collaboratively with IT Services, senior managers and stakeholders to define scope, objectives, deliverables, resource requirements and success criteria aligned to organisational priorities.

Produce regular project and technical reports for Executive Teams, Project Boards and governance groups. Maintain accurate project documentation and SharePoint repositories in line with agreed standards.

Present complex and sensitive information to support organisational change and new ways of working.

Coordinate project resources, including staff, contractors, consultants and specialist support. Recommend additional resources where required and oversee workload management and performance.

Negotiate stakeholder commitment, balance competing priorities and resolve complex issues. Support transition into Business as Usual through the implementation of appropriate processes, policies and governance arrangements.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Detailed job description and main responsibilities

Job Purpose

The Senior Project Manager is a key member of the Trust's Digital Services team, responsible for leading and delivering complex IT, digital transformation, infrastructure and system implementation projects across the organisation.

Digital Services provides leadership for digital strategy, planning, programme and project management, IT operations, contract management, technical infrastructure and digital service development. The role is particularly suited to candidates with experience delivering complex technical programmes including cloud and platform migrations, network and connectivity upgrades, server technologies, identity and access management, end-user computing, technical infrastructure deployment and service transition.

Working closely with the Head of Digital Transformation, the post holder will lead project delivery across technical, operational and supplier teams, translating business requirements into practical delivery plans while managing technical dependencies, cyber security, systems integration, testing, business continuity and service transition requirements.

The post holder will provide project leadership, governance, stakeholder engagement and real-time communications relating to the status of digital projects across the Trust.

Dimensions

Responsible for planning, delivering and managing digital and IT projects across the Trust, coordinating internal resources, suppliers and third-party contractors to achieve agreed objectives, timescales, quality standards and benefits. The role includes responsibility for governance, resource planning, financial oversight and change management.

Key Responsibilities

Project and Change Management

• Lead projects and organisational change initiatives from inception through to closure.
• Define project objectives, scope, deliverables, success criteria and governance arrangements.
• Develop and maintain project plans, schedules, milestones and communication strategies.
• Manage risks, issues, dependencies, critical paths and project interdependencies.
• Establish quality standards and ensure delivery against agreed outcomes.
• Produce and maintain project documentation, reports and governance papers.
• Monitor progress against milestones and implement corrective actions where necessary.
• Develop contingency plans and manage changes in scope.
• Coordinate transition into Business as Usual (BAU), including process redesign, benefits realisation and operational handover.
• Lead project closure activities, including decommissioning, resource release and lessons learned.

Stakeholder and Communication Management

• Build and maintain effective relationships with clinical, operational, technical and executive stakeholders.
• Communicate complex technical and organisational information to diverse audiences.
• Manage stakeholder expectations through regular engagement and reporting.
• Present complex and sometimes sensitive information to boards, governance groups and large audiences.
• Promote understanding of organisational change and support adoption of new ways of working.
• Escalate issues appropriately and provide recommendations to support decision-making.

Resource and Financial Management

• Determine resource requirements and coordinate project teams, workstreams, suppliers and contractors.
• Manage and monitor workloads, performance and project delivery resources.
• Recommend recruitment, consultancy or additional resource requirements where required.
• Negotiate release of operational staff to support project activity.
• Manage project budgets and provide recommendations regarding financial adjustments and investment decisions.
• Ensure effective allocation and reallocation of resources to support successful delivery.

Governance and Reporting

• Produce project, technical and performance reports for Project Boards, Executive Teams and organisational governance groups.
• Maintain accurate project records and SharePoint documentation.
• Develop reporting frameworks, KPIs and success measures.
• Ensure compliance with Trust, NHS and regulatory requirements.i?

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