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- Tasks: Provide mental health support and triage patients at the First Point of Contact Centre.
- Company: Join a dedicated team focused on making a real difference in mental health care.
- Benefits: Enjoy flexible working options and various shift patterns to suit your lifestyle.
- Why this job: Make a meaningful impact by supporting individuals during their most challenging times.
- Qualifications: Experience in mental health support is essential; resilience and empathy are key.
- Other info: Opportunities for growth and development in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Forget caseloads and case management. In the FPCC your skills and expertise will be in triaging patients at the point of contact, providing mental health support and identifying what service will best meet their needs moving forwards.
The spectrum of mental health needs varies significantly; you will have the ability to offer advice, guidance and support for mental health issues, with a routine, urgent or crisis response, and ways this can be managed and improved. Equally, you'll have the ability to respond to urgent referrals with more acute needs and higher risks in the community.
Handling a wide range of calls and thriving amid the challenges this presents requires an outstanding amount of resilience and emotional strength as you will be supporting unwell and upset patients at their time of need. Your support will make a difference to lives and requires people who can be there for those that need it, sometimes in the face of adversity and trauma.
We're currently recruiting for a variety of shift patterns including:
- Day Shifts - 7am to 8pm
- 9am - 10pm
- 7am - 3pm
- 2pm - 10pm
- Night shifts - 21:30hrs - 07:30hrs
Flexible working options can be considered.
Senior Mental Health Practitioner - First Point of Contact Centre employer: Gloucestershire Health and Care NHS Foundation Trust
Contact Detail:
Gloucestershire Health and Care NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Mental Health Practitioner - First Point of Contact Centre
✨Tip Number 1
Familiarise yourself with the specific mental health issues that are commonly encountered in a First Point of Contact Centre. Understanding the nuances of various conditions will help you demonstrate your expertise during interviews.
✨Tip Number 2
Showcase your resilience and emotional strength by preparing examples from your past experiences where you've successfully managed challenging situations. This will highlight your ability to thrive under pressure, which is crucial for this role.
✨Tip Number 3
Network with professionals already working in mental health support roles. Engaging with them can provide insights into the day-to-day responsibilities and expectations, which you can leverage in your discussions with us.
✨Tip Number 4
Be prepared to discuss your approach to triaging patients and how you would prioritise their needs. Having a clear strategy will show us that you are ready to take on the responsibilities of the role effectively.
We think you need these skills to ace Senior Mental Health Practitioner - First Point of Contact Centre
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Mental Health Practitioner in the First Point of Contact Centre. Familiarise yourself with the skills required, such as triaging patients and providing mental health support.
Tailor Your CV: Highlight your relevant experience in mental health support, crisis management, and any specific training or qualifications you possess. Use keywords from the job description to ensure your CV aligns with what the employer is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for mental health care and your ability to handle challenging situations. Provide examples of how you've successfully supported individuals in distress and demonstrate your resilience and emotional strength.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Gloucestershire Health and Care NHS Foundation Trust
✨Show Your Empathy
As a Senior Mental Health Practitioner, demonstrating empathy is crucial. Be prepared to share examples of how you've supported individuals in distress and how you approach sensitive situations with compassion.
✨Highlight Your Triage Skills
Since the role involves triaging patients, discuss your experience in assessing mental health needs quickly and effectively. Provide specific instances where you've successfully identified the right support for individuals in crisis.
✨Demonstrate Resilience
The job requires handling challenging calls and situations. Share experiences that showcase your resilience and emotional strength, particularly in high-pressure environments or when dealing with difficult cases.
✨Understand the Service Spectrum
Familiarise yourself with the range of mental health services available. During the interview, be ready to discuss how you would guide patients to the appropriate resources based on their unique needs.
