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For Companies At a Glance
- Tasks: Support and develop the Datix system while training staff on its use.
- Company: Join a leading Trust focused on patient safety and quality governance.
- Benefits: Flexible part-time hours, supportive team culture, and opportunities for personal growth.
- Why this job: Make a real difference in patient safety while enhancing your skills in a dynamic environment.
- Qualifications: Strong communication skills and experience with IT systems are essential.
- Other info: Be part of a diverse team dedicated to improving healthcare services.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This role is offered on a permanent part time basis for 30 hours per week. An exciting opportunity has arisen to join the Patient Safety Team. Our department is looking to recruit an exceptional candidate on a permanent basis, as a Senior Datix System Development and Training Officer.
You will be highly motivated with excellent communication skills, have an ability to work under pressure and have a willingness to learn and develop within the role. The role is diverse, with each day bringing new challenges. You should be reliable, flexible, self-motivated and have the ability to problem solve. A proactive \”can do\” attitude is required as well as a commitment to produce high quality work. You will need to be an excellent team player, highly organised, have excellent verbal, written and IT skills and be able to remain calm under pressure. An ability to work independently is required, effectively prioritising and managing the varied workload that is required of Datix Team, this may include system reconfiguration, production of reports and the delivery of training to other staff within the trust.
Responsibilities
- Coordinating activity and providing specialist system support in the operation of the Trust’s governance, standards, Local Risk Management System (DatixWeb) and databases so that they are fully integrated and utilised across the organisation.
- Supporting the delivery of effective quality governance and risk management processes.
- Will be an in-house expert and system administrator for the Local Risk Management System (DatixWeb), which currently comprises of Incident Reporting, Complaints, Alerts, Actions, Mortality and Risk Register modules, and any other governance systems procured or operated within the Trust.
- Coordinating new system set up or design change; will lead in new module implementations, will provide user training, and will provide system support to all users. The role will be responsible for system quality assurance, including data entry accuracy, completeness and security.
- Providing information to the Team and wider Operational teams that reflect the safety status within the Trust, ensuring that information is available and in a form, so that a whole systems view is established. Supports the design and reporting of information to enable improved reporting.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
About
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
For further details / informal visits contact: Name: Jill Jones Job title: Head of Patient Safety and Learning Email address: jill.jones@ghc.nhs.uk Telephone number: 07977 070890
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Senior DATIX System Development and Training Officer employer: Gloucestershire Health and Care NHS Foundation Trust
Contact Detail:
Gloucestershire Health and Care NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior DATIX System Development and Training Officer
✨Tip Number 1
Network like a pro! Reach out to current employees at the Trust or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to system development and training. We recommend using the STAR method to structure your answers, showcasing your problem-solving skills and teamwork.
✨Tip Number 3
Show off your passion for patient safety! During interviews, share examples of how you've contributed to quality governance or risk management in previous roles. This will highlight your commitment to the Trust's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to a great workplace culture.
We think you need these skills to ace Senior DATIX System Development and Training Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role of Senior DATIX System Development and Training Officer. We want to see how you can bring your unique flair to our Patient Safety Team!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your verbal and written skills in your application. Use clear and concise language to demonstrate your ability to convey complex information effectively.
Highlight Your Problem-Solving Abilities: We’re looking for someone who can tackle challenges head-on. In your application, share examples of how you've successfully solved problems in previous roles, especially in high-pressure situations. This will show us you have that proactive 'can do' attitude we love!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Gloucestershire Health and Care NHS Foundation Trust
✨Know Your Datix Inside Out
Make sure you have a solid understanding of the Datix system and its modules. Familiarise yourself with how it integrates into governance and risk management processes. Being able to discuss specific functionalities and your experience with them will show that you're not just a candidate, but a potential in-house expert.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare examples of how you've effectively communicated complex information in the past. Think about times when you’ve delivered training or supported users; these anecdotes will highlight your ability to convey information clearly and effectively.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss challenges you've faced in previous roles and how you approached solving them. This could include system reconfigurations or managing varied workloads. Highlighting your proactive 'can do' attitude will resonate well with the interviewers.
✨Prepare Questions About Team Dynamics
Since being a team player is crucial for this role, come prepared with questions about the team culture and collaboration within the Patient Safety Team. This shows your interest in fitting in and contributing positively to the workplace environment.
