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- Tasks: Manage appointments, take meeting minutes, and provide admin support at dental clinics.
- Company: Join a supportive team in Gloucestershire's community dental services.
- Benefits: Gain valuable experience, flexible hours, and a chance to make a difference.
- Why this job: Be the backbone of patient care while developing your administrative skills.
- Qualifications: Strong communication skills and a knack for organisation are essential.
- Other info: Fast-paced environment with opportunities for growth and learning.
The predicted salary is between 23900 - 25600 £ per year.
Taking team meetings' minutes and oversee the computerised appointment system. To provide a comprehensive administration service to internal and external service users at a range of Gloucestershire Community Dental Clinics across the county of Gloucestershire. To be proficient in secretarial and administrative procedures and provide advice, information, and guidance to internal and external stakeholders over the telephone and face-to-face.
To be responsible for data entry and monitor diaries and patients' appointments analysing information to effectively resolve issues. To work in a fast-paced work environment with the ability to be adaptable and resilient. To adhere to existing policies and standard operating procedures.
During the Team Leader's leave/absence may be required to plan for staff allocation and cover across all sites. To be responsible for taking payments, recording payment receipts, and dealing with patients' accounts-related inquiries.
To guide administrative and secretarial responsibilities to new employees and less experienced team members, while overseeing daily operations and coordinating staff activities. Additionally, keep training notes up to date and signpost new team members to policies and procedures.
To ensure all patient records are stored securely and prepared for archiving following Trust policies and procedures. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Patient Administrator in Gloucester employer: Gloucestershire Health and Care NHS Foundation Trust
Contact Detail:
Gloucestershire Health and Care NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator in Gloucester
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like and might even refer you directly, which is a massive plus!
✨Tip Number 2
Prepare for those interviews by practising common questions related to patient administration. Think about how you’d handle specific scenarios, like managing appointments or dealing with patient inquiries. We want you to shine!
✨Tip Number 3
Show off your adaptability! In your conversations, highlight times when you’ve successfully navigated a fast-paced environment. Employers love to see that you can keep your cool under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to make a difference in patient care.
We think you need these skills to ace Patient Administrator in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your secretarial and administrative skills. We want to see how your experience aligns with the role of Patient Administrator, so don’t be shy about showcasing relevant tasks you've handled in previous jobs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your ability to work in fast-paced environments and how you’ve successfully managed appointments or data entry in the past.
Showcase Your Communication Skills: Since you'll be providing advice and guidance to both internal and external stakeholders, make sure to highlight your communication skills in your application. We love candidates who can convey information clearly and effectively, whether it’s over the phone or face-to-face.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Gloucestershire Health and Care NHS Foundation Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Patient Administrator role. Familiarise yourself with the key responsibilities like taking minutes, managing appointments, and handling patient accounts. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves interacting with both internal and external stakeholders, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated information or resolved issues, whether over the phone or face-to-face. This will highlight your ability to handle the demands of the job.
✨Be Ready for a Fast-Paced Environment
The job requires adaptability and resilience in a fast-paced setting. During the interview, share experiences where you've successfully managed multiple tasks or adapted to sudden changes. This will reassure the interviewer that you can thrive under pressure and keep things running smoothly.
✨Understand Data Management Importance
Data entry and management are crucial parts of the role. Brush up on your data handling skills and be ready to discuss how you ensure accuracy and security in record-keeping. Mention any relevant experience you have with similar systems, as this will demonstrate your capability to manage patient records effectively.