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- Tasks: Support individuals with mental health challenges through care and intervention.
- Company: Join Gloucestershire Health and Care NHS Foundation Trust, a leading healthcare provider in the South West.
- Benefits: Enjoy a welcoming workplace culture, training opportunities, and a chance to make a real impact.
- Why this job: Be part of a team that prioritises patient care and values inclusivity and diversity.
- Qualifications: No specific experience required; just a passion for helping others and a willingness to learn.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Community Support Worker role at Gloucestershire Health and Care NHS Foundation Trust
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Join to apply for the Community Support Worker role at Gloucestershire Health and Care NHS Foundation Trust
Under the direction and supervision of senior practitioners to assist in the provision of care and treatment of clients in a community setting. Working with individuals experiencing mental health difficulties
To provide care, intervention and telephone and face to face support to individuals who are experiencing an acute mental health/ psychological crisis. To assist care co-ordinators or key workers to assess, plan, implement and evaluate individual care plans.
Clinical
To maintain accurate electronic records in line with Trust policy.
To feed back to the team and others involved in the care, information regarding any changes observed in the client’s mental state or social circumstances analysing any immediate risks and taking appropriate action.
Provide telephone/face to face support for people who may be in acute distress under the supervision of the senior practitioners.
To deliver medication to clients.
To use any petty cash monies needed for client activities in line with Trust policies and procedures.
To link with employment and benefit agencies to facilitate return to employment where possible.
To plan and organise own daily work activities in an effective and efficient way under the supervision of senior practitioners.
To provide advocacy or links with advocacy organisations as appropriate.
To promote opportunities for service users to create and develop friendships with other citizens.
To contribute to providing support for carers and signposting to appropriate support eg Gloucestershire Carers Hub.
Professional
To partake in regular supervision and annual appraisal.
To attend mandatory training.
To work with supervisor to address any training requirements.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of
belonging and trust.
About
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
For further details / informal visits contact: Name: Kate Parkhurst Job title: Team Manager Email address: katrin.parkhurst@ghc.nhs.uk Telephone number: 03004213317
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Hospitals and Health Care
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Community Support Worker employer: Gloucestershire Health and Care NHS Foundation Trust
Contact Detail:
Gloucestershire Health and Care NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Support Worker
✨Tip Number 1
Familiarise yourself with the specific mental health challenges faced by individuals in your community. Understanding local issues can help you connect better with clients and demonstrate your commitment to their care.
✨Tip Number 2
Network with current or former Community Support Workers at Gloucestershire Health and Care NHS Foundation Trust. They can provide valuable insights into the role and the organisation's culture, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your experience in providing support during crises. Be ready to share specific examples of how you've helped individuals in distress, as this will showcase your skills and suitability for the role.
✨Tip Number 4
Research the Trust’s values and recent initiatives. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Community Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Community Support Worker position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for supporting individuals with mental health difficulties. Use specific examples from your past experiences to demonstrate your skills in care provision and crisis intervention.
Highlight Relevant Skills: Make sure to emphasise skills that are particularly relevant to the role, such as communication, empathy, and the ability to work under supervision. Mention any experience you have with record-keeping or working in a healthcare setting.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a healthcare role.
How to prepare for a job interview at Gloucestershire Health and Care NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Community Support Worker. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as providing support during mental health crises or maintaining accurate records.
✨Show Empathy and Communication Skills
As a Community Support Worker, you'll be dealing with individuals in distress. During the interview, demonstrate your ability to empathise and communicate effectively. Share examples from your past experiences where you've successfully supported someone in need.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and the Trust's approach to mental health care. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Highlight Teamwork Experience
Collaboration is key in this role. Be ready to discuss your experience working in teams, especially in healthcare or community settings. Provide examples of how you've contributed to a team’s success and how you handle feedback from supervisors.