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- Tasks: Lead a talented team in delivering high-quality stakeholder engagement and communication services.
- Company: Join Gloucestershire County Council, dedicated to serving diverse communities with excellence.
- Benefits: Enjoy flexible working, generous leave, career development, and a supportive work environment.
- Why this job: Make a real impact while working in a dynamic, inclusive culture that values your contributions.
- Qualifications: Strong leadership, communication, and social media skills are essential for success.
- Other info: Hybrid working options available; apply by 27th April 2025.
The predicted salary is between 28100 - 39400 £ per year.
This is a Gloucestershire County Council job located at Shire Hall, Block 5, 6th Floor. The salary ranges from £32,115 to £39,513 for a 37-hour work week on a permanent contract.
About The Team And The Role
As a natural leader, you will be joining and leading our exceptionally talented Highways Stakeholder & Engagement Team, which is a multi-channel, first point of contact service for a variety of internal and external customers. We provide a high quality of service delivery across a diverse range of services on behalf of Gloucestershire County Council Highways, across a centralised service area and four separate regional management areas. The service is provided through various channels both traditional and contemporary, including Stakeholder, Engagement, Social Media and Communications.
How You’ll Help Make a Difference…
In your role as Manager/Team Leader, you will lead our exceptionally talented team and support the Manager for Key Partner – Relationship Management, Programme-Coordination, Stakeholder Management and Highways Customer and Emergency Services. You will manage the team within the Highways Commissioning group, ensuring we deliver an efficient, accurate and consistent level of Highways Stakeholder Management & Engagement Services to all contacts, both internally and externally, including key stakeholders. You will assist in the development and maintenance of several Service Level Agreements across the Highways Commissioning Client Services portfolio.
About You
We will rely on your excellent leadership and organisational skills to ensure our service levels are maintained. We also need your customer-focused nature to help build working relationships across our organisation with key stakeholders, senior leadership, and key partners while working under tight deadlines and targets. To be successful, you will need excellent social media, communication, and people skills, along with the ability to ensure we deliver an efficient, accurate and consistent level of service.
About Us
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- Option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
- Family friendly employer offering benefits to support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with regular supervision
- Excellent Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) providing free, confidential counselling and advice for employees, available 24 hours a day
- An in-house Occupational Health service
- Employee discount scheme
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
How To Apply
If you are a creative individual with the ability to lead, project manage and ensure that enquiries are answered effectively, efficiently and in line with the Council’s policies and procedures, we would like to hear from you. Please submit your application and personal statement today by clicking the “Apply Now” Button. For an informal discussion about the role, please contact Owen Parry via email.
Closing date: 27th April 2025. We reserve the right to close applications early should we have a suitable pool of candidates prior to the advertised closing date. Short-listed candidates will be contacted by e-mail and invited to interview.
Additional Information
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Stakeholder & Engagement Manager employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stakeholder & Engagement Manager
✨Tip Number 1
Familiarise yourself with Gloucestershire County Council's current projects and initiatives. Understanding their priorities will help you tailor your discussions and demonstrate how your skills can directly contribute to their goals.
✨Tip Number 2
Network with current or former employees of the Highways Stakeholder & Engagement Team. They can provide valuable insights into the team dynamics and expectations, which can be beneficial during interviews.
✨Tip Number 3
Showcase your leadership experience in previous roles by preparing specific examples of how you've successfully managed teams or projects. This will highlight your capability to lead the talented team at Gloucestershire County Council.
✨Tip Number 4
Stay updated on the latest trends in stakeholder engagement and social media communication. Being knowledgeable about contemporary practices will position you as a forward-thinking candidate who can bring innovative ideas to the role.
We think you need these skills to ace Stakeholder & Engagement Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Stakeholder & Engagement Manager position. Highlight key skills such as leadership, communication, and stakeholder management in your application.
Craft a Personal Statement: Write a compelling personal statement that showcases your relevant experience and how it aligns with the role. Use specific examples to demonstrate your leadership abilities and customer-focused approach.
Tailor Your CV: Ensure your CV is tailored to the job by emphasising your experience in stakeholder engagement, project management, and communication. Include quantifiable achievements to illustrate your impact in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Gloucestershire County Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Stakeholder & Engagement Manager. Be prepared to discuss how your experience aligns with leading a team and managing stakeholder relationships.
✨Showcase Your Leadership Skills
As a natural leader, it's crucial to demonstrate your leadership style during the interview. Share specific examples of how you've successfully led teams in the past, particularly in high-pressure situations or when managing diverse stakeholders.
✨Familiarise Yourself with Current Trends
Stay updated on the latest trends in stakeholder engagement and social media communications. Be ready to discuss how you would leverage these trends to enhance service delivery and engage effectively with both internal and external customers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer-focused approach. Think of examples where you've had to navigate political factors or tight deadlines while maintaining service standards.
