Service Manager Employment & Skills Hub

Service Manager Employment & Skills Hub

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and coordinate skills initiatives to support local employment and development.
  • Company: Join a supportive council team dedicated to improving Gloucestershire's workforce.
  • Benefits: Enjoy 30.5 days leave, pension scheme, and discounts at major retailers.
  • Other info: Hybrid working options available for a balanced work-life experience.
  • Why this job: Make a real difference in your community by enhancing skills and employment opportunities.
  • Qualifications: Experience in senior management and knowledge of the skills sector required.

The predicted salary is between 40000 - 50000 £ per year.

An exciting opportunity has arisen for a full time Service Manager to work in our Employment and Skills Hub to support the coordination and development of skills initiatives and stakeholder relationships. Working with other Employment and Skills Hub Service Managers, they will influence and lead strategic and operational developments, ensuring the join up of skills and employment support, helping residents to develop skills that meet the needs of the local labour market.

Employment and Skills is a busy space with a number of new developments both nationally and locally which can positively impact on Gloucestershire's local workforce and economy. This post offers the opportunity to work with key stakeholders across health, education, skills and employment to promote positive outcomes for local residents and employers.

About You

You will have demonstrable experience of managing at a senior level, including performance management and experience of working within the Skills sector with a good knowledge of local and national policy/strategy. You will be passionate about working with others to develop new initiatives and sustainable outcomes and be able to manage a diverse workload. If you are enthusiastic and self‑motivated and want to help us to deliver change to people living in Gloucestershire we encourage you to apply for this role.

About Us

  • 30.5 days annual leave entitlement, plus bank holidays
  • Membership of a Local Government Pension Scheme
  • Discounts at a number of major supermarket chains and high street retailers
  • Safe, supportive and positive working environment with regular, robust supervision and informal support
  • Access to mandatory training
  • Access to our Employee Assistance Programme (EAP) that provides free, confidential counselling and advice for employees, available 24 hours a day, online and by telephone
  • Cycle to Work scheme
  • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network

Additional Information

This position is subject to a DBS check. The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Applications from any Gloucestershire County Council employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Service Manager Employment & Skills Hub employer: Gloucestershire County Council

Gloucestershire County Council is an exceptional employer, offering a supportive and positive work environment at Shire Hall, where you can make a meaningful impact on the local community through the Employment & Skills Hub. With generous benefits including 30.5 days of annual leave, access to a Local Government Pension Scheme, and opportunities for professional development, we foster a culture of collaboration and innovation, empowering our employees to drive change and support residents in developing essential skills for the local labour market.

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Contact Details:

Gloucestershire County Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Manager Employment & Skills Hub

Dive into Local Government Events

Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Gloucestershire County Council, are looking for. Plus, it shows your genuine interest in the sector!

Join Relevant Networks

Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.

Utilise Your University’s Resources

If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Gloucestershire County Council and can help you get your foot in the door for these full-time public sector roles.

Stay Updated with Government Initiatives

Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.

We think you need these skills to ace Service Manager Employment & Skills Hub

Performance Management
Stakeholder Engagement
Strategic Development
Operational Management
Knowledge of Local and National Policy/Strategy
Initiative Development
Workload Management

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Gloucestershire County Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Gloucestershire County Council

Get to Know Public Sector Values

Before your interview with Gloucestershire County Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.

Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

Prepare Real-Life Examples

Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Gloucestershire County Council.