Senior Service Manager EHT

Senior Service Manager EHT

Gloucester Full-Time 48700 - 59900 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and oversee the Early Help service, ensuring impactful support for families.
  • Company: Join Gloucestershire County Council, dedicated to improving children's lives through effective services.
  • Benefits: Enjoy flexible working, 30.5 days leave, and access to career development opportunities.
  • Why this job: Make a real difference in children's lives while working in a supportive, inclusive environment.
  • Qualifications: Experience in management and a solid understanding of Early Help services are essential.
  • Other info: Hybrid working options available; commitment to safeguarding and promoting welfare is crucial.

The predicted salary is between 48700 - 59900 £ per year.

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This is a Gloucestershire County Council job.

  • Job Title: Senior Service Manager EHT
  • Job Location: Gloucestershire
  • Contract Type: Fixed Term
  • Duration: 18 months
  • Closing Date: 20/07/2025
  • Job Requisition Number: 11639
  • This post is not open to job share

About us

Right child, right support, right time, every time

We are working together to support families and communities to give every child the best chance of a happy and rewarding life, especially those who need more help.

Gloucestershire offers a range of opportunities to develop your career, supported by a phenomenal Social Work Academy offer, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce.

Gloucestershire Children’s Services are improving. Our latest Ofsted inspection (February 2022) identified that:

‘Significant progress has been made in many areas of Gloucestershire’s children’s services… significant financial investment and the backing of political leaders, has led toimproved services that are now more effective in meeting the needs of children and families’.

We are a local authority adopting, and training all colleagues in, systemic social work practice. If you would like to be part of an authority that takes a relational approach to working with families and focuses on what needs to change in the system around a child and family to enable children to thrive, then consider a role with GCC.

Reward and Support

For all your hard work, you will receive the following:

  • between £56,781 – £59,936 per annum subject to experience
  • flexible and agile working opportunities
  • 30.5 days annual leave
  • option to purchase 10 days of additional leave per year (pro rata for part-time staff)
  • family friendly policies and benefits to help support you and your family
  • supportive and positive working environment with regular, robust supervision
  • access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
  • an in-house Occupational Health service
  • cycle to work scheme
  • links to employee networks such as Prism (LGBT+) and the Young Employees Network
  • career development and qualification opportunities
  • access to our Social Work Academy

About the Service

Gloucestershire County Council’s Early Help service provides support, advice and guidance to children and their families across the county. The service is integral in supporting children and their families to access the right support at the right time. We offer a number of different services under the umbrella of Early Help within the County Council including Family Support, Family Group Conferencing, Parenting and advice and guidance through Early Help Coordinators and Community Social Workers. Our work is multi-agency, with other professionals, to ensure that children are achieving the best possible outcomes. This role will oversee the current Service Managers within the service, reporting to the Head of Service, ensuring we offer a consistent impactful service for families.

About you

As well as your experience as a manager/leader you will need to have a solid understanding of the broad Early Help offer across the county and the role of the partnership in delivering this, alongside the offer from the services within the council. A clear knowledge of the functions of each service within the councils offer will be key and an ability to advice and guide the current service managers in their role managing the team managers of these teams. You will have a quality assurance role and will need to be able to process and analyse team performance to ensure we are delivering the best service for families and communities.

How to apply

Additional Information

To access the Job Profile for this role, please follow the link below:-

This position is subject to a DBS check.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

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Senior Service Manager EHT employer: Gloucestershire County Council

Gloucestershire County Council is an exceptional employer dedicated to supporting families and communities, offering a positive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working arrangements, generous leave options, and access to a comprehensive Social Work Academy, employees are empowered to thrive in their roles while making a meaningful impact on the lives of children and families across the county.
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Contact Detail:

Gloucestershire County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Service Manager EHT

✨Tip Number 1

Familiarise yourself with the Early Help services offered by Gloucestershire County Council. Understanding the specific programmes and support available will help you demonstrate your knowledge during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Gloucestershire County Council, especially those in similar roles. They can provide valuable insights into the organisational culture and expectations, which can be beneficial for your application.

✨Tip Number 3

Stay updated on the latest developments in systemic social work practice. Being well-versed in current methodologies will show your commitment to the role and your ability to lead effectively within the team.

✨Tip Number 4

Prepare to discuss your leadership style and how it aligns with the council's values. Think about examples from your past experience that highlight your ability to manage teams and improve service delivery.

We think you need these skills to ace Senior Service Manager EHT

Leadership Skills
Understanding of Early Help Services
Multi-Agency Collaboration
Quality Assurance
Performance Analysis
Communication Skills
Advisory Skills
Team Management
Problem-Solving Skills
Knowledge of Child Welfare Policies
Emotional Intelligence
Conflict Resolution
Strategic Planning
Training and Development

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Service Manager EHT position. Highlight key skills and experiences that align with the role.

Tailor Your CV: Customise your CV to reflect your relevant experience in managing services, particularly in Early Help. Use specific examples that demonstrate your leadership skills and understanding of multi-agency work.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for supporting families and children. Mention how your values align with Gloucestershire County Council's mission.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Gloucestershire County Council

✨Understand the Early Help Framework

Familiarise yourself with the Early Help services offered by Gloucestershire County Council. Be prepared to discuss how these services can support families and children, and demonstrate your understanding of the multi-agency approach.

✨Showcase Your Leadership Experience

Highlight your previous management roles and how you've successfully led teams. Be ready to provide examples of how you've guided service managers and improved team performance in past positions.

✨Prepare for Quality Assurance Questions

Since the role involves quality assurance, think about how you would assess team performance. Prepare to discuss specific metrics or methods you've used in the past to ensure high-quality service delivery.

✨Emphasise Your Commitment to Safeguarding

Given the importance of safeguarding in this role, be prepared to talk about your understanding of safeguarding practices and how you would promote a culture of safety within the team and the wider community.

Senior Service Manager EHT
Gloucestershire County Council
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