Pensions Officer, Permanent

Pensions Officer – Permanent This is a Gloucestershire County Council job. Job Title: Pensions Officer Job Location: Shire Hall, Block 2, 3rd Floor Salary: £27,269 – £31,586 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 02/02/2025 Job Requisition Number: 9820 This post is not open to job share About the team Gloucestershire Pension Fund is part of the Local Government Pension Scheme (LGPS) and is administered by Gloucestershire County Council. The Fund has c.200 participating employers and over c.65,000 active, deferred and pensioner members. Our aim is to provide an accurate and customer focused service to our members from joining the scheme to retirement and beyond. About the role We are looking to recruit a new Pension Officer who will be responsible for accurately maintaining member records, calculating pension benefits and providing first line support to all scheme members. Pension Officers also process and check a range of general pensions case work, including, but not restricted to, benefit estimates, deferring benefits, refunds and the combining of benefits, ensuring that service level targets and deadlines are met in respect of these areas. Accuracy and attention to detail is essential in this role. We will provide full and comprehensive training to give you the skills and confidence you need to complete the role. In addition, the role offers an opportunity for self-development and has potential for career progression. The job forms part of a career grading and the successful applicant will either be appointed to the grade 5 or grade 6 level role. Details of the differences between these roles can be found in the job description. About you We want people who are keen to learn new things, who are hard-working, take pride in their work and are team players. People who are enthusiastic, punctual, considerate and who place a high level of importance on attributes such as being trustworthy, approachable, flexible and friendly. To be successful you will need to be customer focused, resourceful and be willing to develop a comprehensive understanding of the scheme. Additionally, good IT skills and experience of using Microsoft Office applications is essential. About Us For all your hard work, you will receive the following; Flexible and agile working opportunities 25.5 days annual leave rising to 30.5 days after 5 years continuous service Family friendly employer offering benefits to help support you and your family Career development and qualification opportunities Supportive and positive working environment with regular, robust supervision Enrolment in the Local Government Pension Scheme (LGPS) Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. An in-house Occupational Health service Employee discount scheme Cycle to Work scheme Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C\\\\\\\’s apply) How to apply Please submit your application and personal statement today by clicking the “Apply Now” Button. For an informal discussion about the role please contact Zoë Bowen-Viner via email at . Alternatively, please call 01452 328879 to informally discuss the role. Additional Information To access the Job Profile for this role, please follow the link below:- Role Profile-Pensions Officer This Position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.