Client Affairs Visiting Officer, Permanent in Hill
Client Affairs Visiting Officer, Permanent

Client Affairs Visiting Officer, Permanent in Hill

Hill Full-Time 30024 - 32597 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support vulnerable adults by managing their financial and property affairs through on-site visits.
  • Company: Join Gloucestershire County Council, a supportive and inclusive employer.
  • Benefits: Enjoy generous leave, pension scheme, training opportunities, and employee discounts.
  • Other info: Hybrid working options available, fostering a balanced work-life environment.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: Experience with vulnerable adults, strong communication, and organisational skills required.

The predicted salary is between 30024 - 32597 £ per year.

Are you passionate about making a difference in the lives of vulnerable adults? If so, we would love to hear from you!

About The Team & Role:

Our Client Affairs Team plays a vital role in managing the property and financial affairs of individuals in Gloucestershire under the authority of the Court of Protection. As a Visiting Officer, you will be an integral part of our team, carrying out statutory visits to clients in residential care homes, supported living placements, and private residences. You will also conduct protection of property visits, ensuring unoccupied properties are secure and well-maintained. Your week will be a balanced mix of on-site visits across Gloucestershire (approximately 50% of your time) and administrative work, including writing visit reports, processing financial paperwork and valuable items, and organising future visits.

You will become part of a supportive, dynamic and passionate team, who are forward thinking in their approach to future developments and change.

About you:

The ideal candidate will have experience of working with vulnerable adults, demonstrating empathy and professionalism; have a highly organised approach, with the ability to efficiently manage their own workload; strong IT skills to navigate digital records and documentation effectively; and excellent communication skills, with the confidence to engage with clients and professionals alike.

While demanding, the role is both interesting and deeply rewarding, offering a unique opportunity to make a lasting impact. To support professional development, we offer the chance to undertake a Level 3 vocational qualification, helping you grow in your career.

What’s in it for you?

  • 25.5 days annual leave rising to 30.5 days after 5 years’ service, plus bank holidays
  • Membership of a Local Government Pension Scheme
  • Free offsite car parking
  • Safe, supportive and positive working environment
  • Regular formal and informal support
  • Training and development opportunities
  • Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
  • Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
  • Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
  • Gloucestershire Salary Sacrifice Green Car Scheme and Cycle Scheme (T&C's apply)
  • Cycle to Work Scheme

We’re closer than you think: We are an easy commute from many locations.

Applying:

Please write your application with consideration for the criteria in the Job Profile. Your application should include examples of why you should be considered and cover the experience, skills and knowledge that you would bring to the post. Please also include details of your English and Maths GCSE qualifications (or equivalent) in the application form.

This Position is subject to an Enhanced DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Client Affairs Visiting Officer, Permanent in Hill employer: Gloucestershire County Council

Gloucestershire County Council is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable adults. With a supportive and inclusive work culture, employees benefit from generous annual leave, professional development opportunities, and access to a comprehensive benefits package, including a Local Government Pension Scheme and employee assistance programmes. The role of Client Affairs Visiting Officer offers a unique chance to engage with the community while enjoying a balanced mix of on-site visits and administrative tasks in a safe and positive environment.
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Contact Detail:

Gloucestershire County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Affairs Visiting Officer, Permanent in Hill

✨Tip Number 1

Get to know the Client Affairs Team! Research their values and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Practice your communication skills! Since you'll be engaging with vulnerable adults and professionals, role-play common scenarios with friends or family. This will boost your confidence and help you articulate your empathy and professionalism.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local events related to social care. Building relationships can give you insider info and might even lead to a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our supportive and dynamic team.

We think you need these skills to ace Client Affairs Visiting Officer, Permanent in Hill

Empathy
Professionalism
Organisational Skills
Workload Management
IT Skills
Digital Record Navigation
Communication Skills
Client Engagement
Report Writing
Financial Paperwork Processing
Property Management
Statutory Visit Conducting
Team Collaboration
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Client Affairs Visiting Officer. Use specific examples that showcase your skills in working with vulnerable adults and managing workloads.

Showcase Your Communication Skills: Since this role involves engaging with clients and professionals, it’s crucial to demonstrate your excellent communication skills. Include examples in your application that reflect your ability to connect with others and convey information clearly.

Highlight Your Organisational Skills: Being organised is key for this position. In your application, mention any relevant experiences where you successfully managed multiple tasks or projects, especially in a similar environment. This will show us you can handle the demands of the role.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t hesitate—submit your application today!

How to prepare for a job interview at Gloucestershire County Council

✨Know Your Stuff

Before the interview, make sure you understand the role of a Client Affairs Visiting Officer. Familiarise yourself with the responsibilities, especially around managing the affairs of vulnerable adults and conducting visits. This will help you answer questions confidently and show your genuine interest in the position.

✨Show Empathy and Professionalism

Since this role involves working closely with vulnerable adults, be prepared to discuss your experience in similar situations. Share specific examples that highlight your empathy and professionalism. This will demonstrate that you have the right mindset for the job.

✨Organise Your Thoughts

Given the administrative aspects of the role, it’s crucial to showcase your organisational skills. Think about how you manage your workload and prepare to discuss your strategies for staying organised, especially when juggling on-site visits and paperwork.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if the team is the right fit for you. Consider asking about the team dynamics or opportunities for professional development, as these are key aspects of the role.

Client Affairs Visiting Officer, Permanent in Hill
Gloucestershire County Council
Location: Hill

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