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- Tasks: Lead a team providing vital support and advice for young people with special educational needs.
- Company: Join a respected service dedicated to empowering families and young individuals in Gloucestershire.
- Benefits: Enjoy flexible working, generous leave, career development, and a supportive environment.
- Why this job: Make a real difference in the lives of young people and their families while growing your career.
- Qualifications: Knowledge of SEND Code of Practice and leadership skills are essential.
- Other info: Hybrid working options available, fostering a balanced work-life approach.
The predicted salary is between 36000 - 60000 £ per year.
About the Team & Role
SENDIASS Gloucestershire (Special Educational Needs and Disability Information Advice and Support Service) is recruiting! An exciting opportunity is available to join this growing team of friendly and well-respected professionals who are committed to ensuring parent carers and young people with SEND have their voices heard and receive accurate and helpful information and advice.
SENDIASS Gloucestershire is a specialist service offering free, impartial, confidential information, advice and support on matters around SEND. The Service is offered to parent carers of children with SEND (0-25 years) and young people aged between 16 and 25 years old to help them play an active and informed role in supporting their child or the young person’s education.
We are looking to recruit an enthusiastic and self-motivated individual to join our team. This role involves day to day management of a team, working with education, health and care professionals and parent carers to provide impartial information, advice and support in relation to their child with SEND. The Service covers Gloucestershire and works in partnership with parent carers and young people, Gloucestershire Parent Carer Forum, Gloucestershire County Council, ICB, educational settings and other key agencies working with children and young people up to the age of 25.
The successful applicant should have knowledge of the SEND Code of Practice and will be required to complete the IPSEA Level 1 Legal Training as part of the role and work towards IPSEA Level 3, ideally within 12 months of starting the role.
About You
As the Lead Case Advisor, you will take responsibility for the day-to-day operational management and leadership of the SENDIASS team, which includes:
- Managing team workflow: Overseeing case allocation, monitoring progress, and ensuring timely and high-quality delivery of advice and support.
- Supporting complex cases: Providing guidance and expertise to team members on challenging or high-risk cases, ensuring consistency and compliance with statutory requirements.
- Supervision of Case Advisors: Delivering regular supervision sessions to support professional development, maintain standards, and address any issues or concerns.
- Operational leadership: Acting as the first point of contact for operational queries, ensuring smooth running of the service, and implementing agreed policies and procedures.
- Quality assurance and improvement: Monitoring service performance, identifying areas for improvement, and contributing to strategic development.
About Us
Joining us could mean access to these great benefits:
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
- Family friendly employer offering benefits to help support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service
- Cycle to Work scheme (Eligibility criteria and T&Cs apply)
- Green Car Salary Sacrifice Scheme (Eligibility criteria and T&Cs apply)
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
How to apply
If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.
Closing date for applications: Midnight on Tuesday 8th February 2026
Interview dates: Thursday 19th & Friday 20th February 2026
This Position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
SENDIASS Case Lead in Gloucester employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SENDIASS Case Lead in Gloucester
✨Tip Number 1
Network like a pro! Reach out to professionals in the SEND sector on LinkedIn or local meetups. Building connections can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the SENDIASS service and its impact in Gloucestershire. Show us you’re passionate about making a difference and have a solid understanding of the role.
✨Tip Number 3
Practice your responses to common interview questions, especially around managing teams and supporting complex cases. We want to see how you handle challenges and lead effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at SENDIASS.
We think you need these skills to ace SENDIASS Case Lead in Gloucester
Some tips for your application 🫡
Tailor Your Personal Statement: Make sure to customise your personal statement for the SENDIASS Case Lead role. Highlight your experience with SEND and how it aligns with our mission to support parent carers and young people.
Showcase Your Leadership Skills: As a Lead Case Advisor, you'll be managing a team. Use your application to demonstrate your leadership experience and how you've successfully guided teams in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don't forget to submit your application via our website! It’s the best way to ensure we receive all your details correctly and can get back to you promptly.
How to prepare for a job interview at Gloucestershire County Council
✨Know Your SEND Code of Practice
Make sure you brush up on the SEND Code of Practice before your interview. Understanding this will not only show your knowledge but also demonstrate your commitment to supporting parent carers and young people with SEND.
✨Showcase Your Leadership Skills
As a SENDIASS Case Lead, you'll be managing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed workflows or supported team members in the past.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle complex cases. Think of specific situations where you provided guidance or resolved conflicts, and be ready to explain your thought process and outcomes.
✨Highlight Your Collaborative Experience
This role involves working with various professionals and agencies. Share examples of how you've effectively collaborated with others in the past, especially in challenging situations, to ensure everyone is on the same page.
