At a Glance
- Tasks: Join our Pay & Conditions Team as a payroll administrator, processing payments and handling queries.
- Company: Gloucestershire County Council, committed to supporting diverse communities.
- Benefits: Flexible working, generous leave, career development, and excellent pension scheme.
- Other info: Inclusive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in payroll services for the council and external clients.
- Qualifications: Experience in payroll administration and strong organisational skills required.
The predicted salary is between 24000 - 27000 £ per year.
This is a Gloucestershire County Council job located at Shire Hall, Block 5, 4th Floor. The contract type is permanent and the closing date for applications is 16/08/2026. This post is not open to job share.
About the team & role:
We have an exciting opportunity for you to join our Pay & Conditions Team as a full-time payroll administrator providing a payroll service for Gloucestershire County Council and a number of external clients. Working at the heart of the council, you will be responsible for delivering a wide range of cost-effective, timely services to ensure we meet the needs of internal and external customers. Your role will involve processing payroll payments, dealing with pay queries via our ContactUs helpline and providing guidance on employment terms & conditions. There are two permanent positions available.
About you:
As a payroll administrator, you will bring your excellent organisational skills to allow you to prioritise workloads and ensure our service levels are maintained. You will have relevant administrative payroll experience and a good understanding and knowledge of payroll processes to ensure compliance regarding the regulations. You will need to be technically efficient and possess excellent communication and customer service skills to enable you to efficiently answer tax and pay queries. The successful applicant must be able to cope under pressure and manage competing demands, checking information to ensure our payrolls are accurate, meet statutory requirements and are processed within the monthly deadlines. This post will require full NPPV (Non Police Personnel) Level 2 security clearance in order for probation to be passed and a permanent job offer confirmed.
About Us:
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- Option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
- Family friendly employer offering benefits to help support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Excellent Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential counselling and advice for employees, available 24 hours a day, online and by telephone
- An in-house Occupational Health service
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
Additional Information:
To access the Job Profile for this role, please follow the link below. The council is not currently able to offer sponsorship in this role. Candidates will need to have the right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer. Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at the shortlisting stage.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
P & C Administrator (external customers) in Gloucester employer: Gloucestershire County Council
Gloucestershire County Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the community. With flexible hybrid working options and opportunities for professional growth, staff are encouraged to develop their skills in a collaborative environment dedicated to improving the lives of children and young people in care.
Contact Details:
Gloucestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land P & C Administrator (external customers) in Gloucester
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Gloucestershire County Council!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Gloucestershire County Council.
We think you need these skills to ace P & C Administrator (external customers) in Gloucester
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Gloucestershire County Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Gloucestershire County Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Gloucestershire County Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Gloucestershire County Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Gloucestershire County Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Gloucestershire County Council.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Gloucestershire County Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Gloucestershire County Council and how you would contribute to adapting HR strategies.
