At a Glance
- Tasks: Provide clerical support and manage inquiries on freedom of information and data protection.
- Company: Local government council in Gloucester focused on community service.
- Benefits: Flexible working, generous annual leave, and career development opportunities.
- Why this job: Join a dedicated team making a real difference in the community.
- Qualifications: Excellent communication and customer service skills required.
The predicted salary is between 28800 - 43200 £ per year.
A local government council in Gloucester is hiring a Request Support Assistant to provide essential clerical and administrative support. The role requires excellent communication and customer service skills to liaise with external agencies and manage inquiries regarding freedom of information and data protection.
With flexible working opportunities and generous annual leave, this position offers a supportive environment for career development and qualification opportunities. Join a dedicated team committed to serving the community.
FOI & Information Requests Assistant in Gloucester employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOI & Information Requests Assistant in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in the local government sector, especially those working in FOI and information requests. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of freedom of information and data protection. We recommend checking out recent case studies or news articles to show you're up-to-date and genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with external agencies, we suggest doing mock interviews with friends or family to refine how you present yourself and handle inquiries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace FOI & Information Requests Assistant in Gloucester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We want to see how you can bring your unique flair to the role of FOI & Information Requests Assistant!
Show Off Your Communication Skills: Since this role involves liaising with external agencies, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to showcase how you can effectively manage inquiries.
Highlight Customer Service Experience: Customer service is key in this position, so don’t forget to mention any relevant experience you have. We love seeing examples of how you've gone above and beyond to help others in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our dedicated team!
How to prepare for a job interview at Gloucestershire County Council
✨Know Your Stuff
Make sure you understand the basics of freedom of information and data protection. Brush up on relevant legislation and be ready to discuss how it applies to the role. This shows you're not just interested in the job, but that you’re genuinely engaged with the subject matter.
✨Show Off Your Communication Skills
Since this role involves liaising with external agencies, practice articulating your thoughts clearly and concisely. Consider preparing examples of past experiences where you successfully managed inquiries or resolved issues, as this will demonstrate your customer service skills.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to information requests. Think about how you would handle various scenarios, such as dealing with a difficult inquiry or ensuring compliance with data protection regulations. This will help you showcase your problem-solving abilities.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team and the council's approach to information requests. This not only shows your interest in the role but also gives you a chance to assess if the environment aligns with your career goals. Plus, it makes for a more engaging conversation!