At a Glance
- Tasks: Support families with compassion while operating cremation services and maintaining chapel areas.
- Company: A caring organisation dedicated to providing exceptional service during difficult times.
- Benefits: Comprehensive training, supportive team environment, and the chance to make a real difference.
- Other info: Full training provided; no prior experience necessary.
- Why this job: Join a meaningful role that helps families honour their loved ones with dignity.
- Qualifications: Empathy, communication skills, and a willingness to learn about cremation processes.
The predicted salary is between 30000 - 40000 £ per year.
Overview
This varied and rewarding role is essential in ensuring the smooth operation of cremation services, maintaining dignified chapel services, and caring for our beautiful memorial grounds. The successful candidate will work as part of a supportive team committed to providing exceptional service to bereaved families during some of the most difficult times in their lives.
Responsibilities
- Cremation Technician – Operate cremation equipment safely and efficiently in accordance with all relevant legislation and industry standards. Complete all cremation documentation accurately and maintain detailed records. Carry out routine inspections, cleaning, and basic maintenance of crematory equipment. Ensure the secure and respectful handling of ashes throughout the cremation process. Adhere to all health, safety, and environmental procedures.
- Chapel Attendant – Prepare chapels and service areas for funerals and memorial services. Welcome funeral directors, clergy, celebrants, and mourners in a professional and compassionate manner. Assist with funeral services, including operating audiovisual equipment and chapel systems. Ensure services run smoothly while maintaining dignity and respect at all times. Support families and visitors by providing guidance and assistance when required.
Qualifications
- Demonstrate empathy, sensitivity, and professionalism when interacting with bereaved families.
- Be comfortable working with cremation equipment and funeral services (full training can be provided if the relevant qualification is not held).
- Possess excellent communication and customer service skills.
- Be able to work independently and as part of a team.
- Have a practical approach to problem‑solving and attention to detail.
- Hold a full UK driving licence (desirable).
- Must have confidence in fluent English to fulfil the spoken aspects of the role.
Legal Requirement
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Compassionate Cremation & Chapel Technician in Gloucester employer: Gloucestershire County Council
Gloucestershire County Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the community. With flexible hybrid working options and opportunities for professional growth, staff are encouraged to develop their skills in a collaborative environment dedicated to improving the lives of children and young people in care.
Contact Details:
Gloucestershire County Council Recruitment Team
