At a Glance
- Tasks: Lead the management of digital systems to enhance children's social care services.
- Company: Join Gloucestershire County Council and make a real difference in children's lives.
- Benefits: Enjoy flexible working, professional development, and generous annual leave.
- Other info: Be part of a supportive culture focused on continuous improvement and inclusivity.
- Why this job: Shape how digital systems support social care and improve outcomes for families.
- Qualifications: Experience in managing digital systems and leading teams in complex environments.
The predicted salary is between 48226 - 51356 £ per year.
Job Location: Shire Hall
Salary: £48,226 - £51,356 per annum
Hours per Week: 37.00
Contract Type: Fixed Term
Duration: One Year
Closing Date: 31/05/2026
This post is open to job share.
About The Role
We’re looking for an experienced and motivated Business Manager – Children’s Systems Lead (12‑month contract) to join Gloucestershire County Council’s Children’s Services at an important and exciting time of change. As we continue to improve services and respond to national reforms, we want someone who understands the realities of practice—and how the right systems and support can make a real difference. Working within our Business Support team and reporting to the Head of Business & Resource (Children’s Services), you’ll play a key role in shaping how our case management system (Liquidlogic) supports social care practice. This role is about more than managing a system—it’s about working alongside colleagues to ensure it genuinely helps them deliver safe, high‑quality support to children and families. You’ll bring your knowledge of Children’s Services practice and systems to help us keep pace with national expectations and local changes, while making sure the system remains practical, reliable and aligned to how teams work day to day. This is a great opportunity for someone who understands both the challenges of frontline services and the importance of getting systems right—using your experience to influence improvements, support colleagues, and help us get the best from the tools we use. Ultimately, your work will help ensure our services run smoothly and continue to make a positive difference for children and families across Gloucestershire.
About You
You bring experience of managing digital systems, business support functions or change programmes within a complex organisation, alongside a track record of leading teams, driving performance and delivering service improvements. You are confident working with system and leading on tasks such as testing cycles, development work or operating in a multi‑stakeholder environment, including with senior leaders and external partners. Strong project management capability underpins your approach. You have excellent analytical and problem‑solving skills, communicate clearly in writing and in person, and can balance competing priorities in a fast‑moving environment. You are confident working with data, system configuration and quality assurance processes, and understand how digital systems support social care practice—with experience of LCS / EHM systems considered an advantage. You demonstrate and role‑model our GCC leadership behaviours in everything you do.
Why Join Us?
This is a unique opportunity to influence how Children’s Social Care use digital case management systems to deliver high‑quality, efficient and compliant services.
We Offer:
- Being part of a service making a real difference for children and families
- Supportive leadership and a culture of continuous improvement
- Safe, supportive and positive working environment with regular, robust supervision
- Flexible and hybrid working
- Opportunities for training and professional development
- Annual leave of 25.5 days (pro rata) up to 30.5 days (pro rata) after 5 years employment
- Family friendly employer offering benefits to support you and your family
- Access to the Local Government Pension Scheme
- Staff discount scheme that offers access to great savings including discounts with major supermarket chains and high street retailers
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
- An in‑house Occupational Health service
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT) network and the Young Employees Network
Additional Information
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
If you would like an informal discussion about the role you can contact Tom Underwood (Tom.Underwood@gloucestershire.gov.uk).
Business Manager - Systems in Gloucester employer: Gloucestershire County Council
Gloucestershire County Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees while making a meaningful impact on children's lives. With flexible working arrangements, opportunities for professional development, and a commitment to continuous improvement, you will thrive in an environment that values your contributions and fosters growth. Join us in shaping the future of Children's Services in Gloucestershire, where your expertise will directly influence the quality of support provided to families in need.
Contact Details:
Gloucestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager - Systems in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Gloucestershire County Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the Children’s Services and Liquidlogic system. Show us how your experience aligns with their goals and how you can make a difference.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your skills and experiences, especially those that relate to managing digital systems and supporting teams.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a positive impact on children and families.
We think you need these skills to ace Business Manager - Systems in Gloucester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Business Manager – Systems. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:Don’t just list your previous roles; explain how your past experiences have prepared you for this position. We want to see how you've managed digital systems and led teams in complex environments.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your skills.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application is seen by the right people and helps us streamline the process.
How to prepare for a job interview at Gloucestershire County Council
✨Know Your Systems
Make sure you brush up on your knowledge of digital systems, especially Liquidlogic. Understand how it supports social care practice and be ready to discuss how you can improve its functionality for the team.
✨Showcase Your Experience
Prepare to share specific examples from your past roles where you've successfully managed change programmes or improved business support functions. Highlight your project management skills and how they can benefit the council.
✨Communicate Clearly
Practice articulating your thoughts clearly, both in writing and verbally. You’ll need to demonstrate your analytical and problem-solving skills, so be ready to explain complex ideas in a straightforward manner.
✨Engage with the Team's Needs
Research the current challenges faced by Children’s Services and think about how your role can address these. Be prepared to discuss how you would work alongside colleagues to ensure the systems genuinely help them deliver high-quality support.
