At a Glance
- Tasks: Support our team by managing data, responding to queries, and ensuring smooth operations.
- Company: Join Gloucestershire County Council and make a real difference in your community.
- Benefits: Enjoy flexible working, generous leave, career development, and a supportive environment.
- Other info: Inclusive workplace with opportunities for personal growth and community impact.
- Why this job: Be part of a team that helps people live independently and safely at home.
- Qualifications: Office experience, customer service skills, and good IT proficiency are essential.
The predicted salary is between 22400 - 23200 £ per year.
This is a Gloucestershire County Council job located in Gloucester (Hempsted Site).
Salary: £26,403 - £27,694 per annum
Hours per Week: 37
Contract Type: Permanent
Closing Date: 11/02/2026
This post is not open to job share.
Gloucestershire Equipment Loan Service (GELS) is excited to announce a fantastic opportunity for an enthusiastic and experienced Administrator to join our friendly and supportive team at our Hempsted site in Gloucester. This is your chance to be part of a service that truly makes a difference to people across Gloucestershire, helping them live independently and safely in their own homes.
About GELS: We play a vital role in supporting the residents of Gloucestershire. Our service ensures the distribution, delivery, collection, and maintenance of medical equipment helping people return home from hospital and remain independent.
Your responsibilities will include:
- Accurate data entry and monitoring across relevant systems
- Responding to queries via telephone, email, and face-to-face interactions
- Supporting financial processes, including electronic procurement and accurate purchase recording for budget monitoring
- Providing general administrative support to meet the needs of the team and wider service area, using computer-based systems to ensure timely and effective service delivery
About You: We are looking for someone who thrives in an administrative environment. The ideal candidate will have:
- Experience of working in an office
- Customer-focused approach (internal and external)
- Good IT skills in Microsoft Word, Excel and Outlook
- Strong interpersonal skills
- Ability to manage and prioritise workload effectively
Our values are at the heart of everything we do. They guide how we work, set the tone for our culture, and show what we care about as an organisation. Above all, you should:
- Perform to the highest professional standards
- Focus on providing excellent customer service
- Be inclusive, show respect and value others
- Work collaboratively as part of a team
- Be a confident and clear communicator
If you share these behaviours and approach, we want to hear from you. In return, we will provide full training and support to help you succeed in your role.
About Us: Our people make a difference to local communities in Gloucestershire—and we aim to do the same for them. Here's what you can expect:
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
- Family friendly employer offering benefits to help support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Excellent Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service
- Employee discount scheme
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
How to apply: Please write your application with consideration for the criteria in the Job Profile. Your application should include examples of why you should be considered and cover the experience, skills and knowledge you would bring to the post. Please also include details of your English and Maths GCSE qualifications (or equivalent) in the application form.
To arrange an informal discussion with the Team Manager, please email or click 'Apply'. Previous applicants need not apply.
Additional Information: The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities.
Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
We reserve the right to close this vacancy early due to the volume of applications received. If you are interested in applying, we encourage you to submit your application as early as possible.
Administrator, Permanent in Gloucester employer: Gloucestershire County Council
Gloucestershire County Council offers a rewarding opportunity for Administrators at the Hempsted site in Gloucester, where you can make a meaningful impact on the lives of local residents. With a supportive work culture, flexible working options, and a commitment to employee development, you will thrive in an environment that values collaboration and inclusivity. Enjoy generous annual leave, excellent pension schemes, and access to various employee support programmes, all while contributing to a vital service that helps individuals maintain their independence.
Contact Details:
Gloucestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator, Permanent in Gloucester
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We think you need these skills to ace Administrator, Permanent in Gloucester
Some tips for your application 🫡
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How to prepare for a job interview at Gloucestershire County Council
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