Administrator in Gloucester

Administrator – Gloucestershire Equipment Loan Service (GELS) is excited to announce a fantastic opportunity for an enthusiastic and experienced Administrator to join our friendly and supportive team at our Hempsted site in Gloucester. This is a Gloucestershire County Council job.

Job Title: Administrator

Job Location: Gloucester (Hempsted Site)

Salary: £26,403 – £27,694 per annum

Hours per Week: 37

Contract Type: Permanent

Closing Date: 11/02/2026

About GELS

Gloucestershire Equipment Loan Service (GELS) plays a vital role in supporting the residents of Gloucestershire. Our service ensures the distribution, delivery, collection, and maintenance of medical equipment helping people return home from hospital and remain independent. We deliver this essential service on behalf of Gloucestershire County Council and One Gloucestershire, and we take pride in the positive impact we have on our community.

What You’ll Be Doing

As an Administrator, you’ll be at the heart of our operations, ensuring everything runs smoothly. Your responsibilities will include:

• Accurate data entry and monitoring across relevant systems
• Responding to queries via telephone, email, and face-to-face interactions
• Supporting financial processes, including electronic procurement and accurate purchase recording for budget monitoring
• Providing general administrative support to meet the needs of the team and wider service area, using computer-based systems to ensure timely and effective service delivery

About You

We are looking for someone who thrives in an administrative environment. The ideal candidate will have:

• Experience of working in an office
• Customer-focused approach (internal and external)
• Good IT skills in Microsoft Word, Excel and Outlook
• Strong interpersonal skills
• Ability to manage and prioritise workload effectively

Our Values

Our values are at the heart of everything we do. They guide how we work, set the tone for our culture, and show what we care about as an organisation.

Above all, you should

• Perform to the highest professional standards
• Focus on providing excellent customer service
• Be inclusive, show respect and value others
• Work collaboratively as part of a team
• Be a confident and clear communicator

If you share these behaviours and approach, we want to hear from you! In return, we will provide full training and support to help you succeed in your role.

About Us

Our people make a difference to local communities in Gloucestershire—and we aim to do the same for them.

Benefits / What You Can Expect

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
• Family friendly employer benefits
• Career development and qualification opportunities
• Supportive and positive working environment with regular supervision
• Excellent Local Government Pension Scheme (LGPS)
• Employee Assistance Programme (EAP) with free, confidential counselling and advice
• In-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme

How To Apply

Please write your application with consideration for the criteria in the Job Profile. Your application should include examples of why you should be considered and cover the experience, skills and knowledge you would bring to the post. Please also include details of your English and Maths GCSE qualifications (or equivalent) in the application form. To arrange an informal discussion with the Team Manager, please email ASCrecruitment@gloucestershire.gov.uk or click “Apply”. Previous applicants need not apply.

Additional Information

The council is not currently able to offer sponsorship in this role. Candidates will need to have the right to work that enables them to commit to at least 6 months of employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children, young people or vulnerable adults and expects all staff and volunteers to share this commitment. We reserve the right to close this vacancy early due to the volume of applications.

Hybrid working arrangements are available for the majority of our roles, balancing service need and individual choice, with a mix of both remote and office working. We are an inclusive and supportive employer that values your whole self at work and supports your potential.