Admin Level 2 in Gloucester

This is a Gloucestershire County Council job.

• Job Title: Admin Level 2
• Job Location: Gloucester (Hempsted Site)
• Contract Type: Permanent
• Closing Date: 11/12/2025
• Job Requisition Number: 11045
• This post is not open to job share

About GELS

We play a vital role in supporting residents across Gloucestershire by ensuring the distribution, delivery, collection, and maintenance of equipment. Our work helps people return home from hospital and remain independent for longer. We deliver this essential service on behalf of Gloucestershire County Council and One Gloucestershire, and we take pride in the positive impact we have on our community.

Key Responsibilities

• Administrative Support: Undertake a wide range of administrative duties to meet the needs of the team and wider service area, ensuring services are maintained effectively and flexibly.
• Data Management: Accurately input and monitor records and data on relevant systems, maintain filing and recording systems, and support archiving and disposal of information.
• Customer Service: Respond to queries via telephone, email, and in person, providing a high standard of customer care and always ensuring confidentiality.
• Procurement & Finance Support: Assist with financial matters including electronic procurement systems, and accurate recording of purchases for budget monitoring purposes.
• Meeting Coordination: Organise and facilitate meetings, seminars, and workshops—booking venues, sending invites, preparing agendas, and taking minutes.
• Research & Reporting: Undertake research as required and assist with responding to customer enquiries and requests for data in line with corporate standards.
• Diary Management: Support diary management where appropriate.
• Flexibility: Provide administrative support across Council services when needed, offering opportunities to broaden your skills and experience.

About You

We’re looking for someone who thrives in an administrative environment and enjoys working as part of a team. Ideally, you’ll have:

• Previous office experience
• Strong customer focus (internal and external)
• Excellent interpersonal and communication skills
• Ability to manage and prioritise workload effectively

If you share our values professionalism, inclusivity, collaboration, and a commitment to excellent customer service you will fit right in.

What We Offer

• Generous annual leave: 25.5 days (pro rata), rising to 30.5 days after 5 years, plus Bank Holidays
• Regular support and a positive, safe working environment
• Training and development opportunities
• Staff discount scheme with major retailers
• Employee Assistance Programme (24/7 confidential advice and counselling)
• Cycle to Work scheme
• Access to employee networks such as Prism (LGBT+) and Young Employees Network

Applying

Please write your application with consideration for the essential and desirable criteria in the Job Profile which you will find in the Additional Information section below. This should include examples of why you should be considered; and the experience, skills and knowledge that you would bring to the post.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Additional Information

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

We reserve the right to close this vacancy early due to the volume of applications received and / or due to the needs of the service. The advert will be open for a minimum of 7 calendar days. If you are interested in applying, we encourage you to submit your application as early as possible.