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- Tasks: Support children and families by assessing needs and providing timely advice.
- Company: Join Gloucestershire County Council, dedicated to improving children's services.
- Benefits: Enjoy flexible working, generous leave, and a supportive environment.
- Why this job: Make a real impact in children's lives while developing your career.
- Qualifications: Experience in children's services and strong communication skills required.
- Other info: Hybrid working options available; commitment to safeguarding is essential.
The predicted salary is between 28114 - 29090 £ per year.
1 day ago Be among the first 25 applicants
Gloucestershire County Council provided pay range
This range is provided by Gloucestershire County Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
This is a Gloucestershire County Council job.
- Job Title: Front Door Adviser, Children\’s Services
- Job Location: Gloucestershire
- Salary: £33,143 – £36,363 (pro rata for part-time staff)
- Hours per Week: 18.5
- Contract Type: Permanent
- Closing Date: 14/09/2025
- Job Requisition Number: 11432
- This post is not open to job share
Join Us in Making a Difference – Become a Front Door Adviser in Gloucestershire’s Children’s Services Front Door Team
Are you passionate about getting it right for children and families from the very start? Do you thrive in fast-paced, collaborative environments where your professional judgement can make an immediate impact? If so, we want to hear from you.
We are seeking Front Door Advisers to join our dynamic and evolving Children’s Services Front Door in Gloucestershire. This is a pivotal role that sits at the heart of our early help and safeguarding offer. As a Front Door Adviser, you’ll help ensure that every child receives the right support, at the right time, from the right service.
Rewards And Benefits
For all your hard work, you will receive the following:
- between £32,115 and £35,235 per annum subject to experience (pro rata for part-time staff)
- flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff)
- an option to purchase up to 10 days additional leave per year
- family friendly policies and benefits to help support you and your family
- supportive and positive working environment with regular, robust supervision
- Local Government Pension Scheme (LGPS)
- access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- an in-house Occupational Health service
- employee discount scheme
- cycle to Work scheme
- links to employee networks such as Prism (LGBT+) and the Young Employees Network
- career development and qualification opportunities
Right child, right support, right time, every time
We are working together to support families and communities to give every child the best chance of a happy and rewarding life, especially those who need more help.
Gloucestershire offers a range of opportunities to develop your career, a developing systemic practice methodology, an ambitious leadership team and an award-winning workforce.
Gloucestershire Children’s Services are improving. Our latest Ofsted inspection (February 2022) identified that:
‘ Significant progress has been made in many areas of Gloucestershire’s children’s services… significant financial investment and the backing of political leaders, has led to improved services that are now more effective in meeting the needs of children and families ’.
About The Team
You’ll be part of a supportive, forward-thinking team that’s committed to learning and improving. Gloucestershire is on a journey of transformation – this is your chance to be part of shaping how we respond to children and families at the first point of contact.
About The Role
You will be:
- reviewing new contacts and requests to Children’s Services
- triaging information and identifying levels of need using thresholds and statutory guidance
- liaising with referring partners across health, education, police and early help to inform your initial recommendations around what needs to happen next
- providing clear, proportionate advice and recommendations to support decision-making
- working collaboratively with social workers, early help practitioners, and other professionals to ensure timely and appropriate responses for children and families
This triage activity will sit alongside our co-located Multi Agency Safeguarding Hub (MASH), working with partners across Police, Education, Health, Early Help, commissioned services for substance misuse and domestic abuse services and Children\’s Social Care.
About You
You will have:
- experience of working in children’s services or a related safeguarding field
- strong communication and analytical skills
- a sound understanding of thresholds of need and the importance of early intervention
- confidence in working with multi-agency information and providing professional advice
- a commitment to improving outcomes for children and families in Gloucestershire
Apply today and be at the forefront of positive change for children in Gloucestershire.
How To Apply
Please submit your application by clicking the “Apply Now” Button.
For an informal chat about this role, please email claire.connolly@gloucestershire.gov.uk
Additional Information
To access the Job Profile for this role, please follow the link below:-
Front Door Adviser
This position is subject to a DBS check and police vetting.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
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Front Door Adviser, Children\'s Services employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Door Adviser, Children\'s Services
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Front Door Adviser. Understanding the triage process and how to assess levels of need will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in children's services or related fields. Engaging with others can provide insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare for potential scenario-based questions in interviews. Think about how you would handle specific situations involving children and families, as this will showcase your analytical skills and judgement.
✨Tip Number 4
Research Gloucestershire County Council's recent improvements and initiatives in children's services. Being informed about their progress will show your genuine interest in contributing to their mission.
We think you need these skills to ace Front Door Adviser, Children\'s Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Front Door Adviser. Highlight your relevant experience in children's services or safeguarding in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your communication and analytical skills, as well as any experience working in multi-agency settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting children and families. Use specific examples from your past experiences to demonstrate how you meet the criteria outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Gloucestershire County Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Front Door Adviser. Be prepared to discuss how your experience aligns with the role, especially in areas like triaging information and working collaboratively with multi-agency partners.
✨Showcase Your Communication Skills
As this role requires strong communication skills, be ready to demonstrate your ability to convey complex information clearly. You might be asked to provide examples of how you've effectively communicated with colleagues or external partners in previous roles.
✨Highlight Your Analytical Abilities
The position involves assessing needs and making recommendations based on thresholds and statutory guidance. Prepare to discuss specific instances where you've used analytical skills to make informed decisions, particularly in a safeguarding context.
✨Express Your Passion for Child Welfare
This role is all about making a positive impact on children's lives. Be genuine in expressing your passion for child welfare and early intervention. Share any relevant experiences that showcase your commitment to improving outcomes for children and families.