At a Glance
- Tasks: Support bereaved families by operating cremation services and maintaining chapel dignity.
- Company: Join a compassionate team dedicated to exceptional bereavement services.
- Benefits: Full training provided, supportive work environment, and the chance to make a real difference.
- Other info: Diverse and inclusive workplace committed to equality and support for all.
- Why this job: Be part of a meaningful role that helps families during their toughest times.
- Qualifications: Empathy, communication skills, and a willingness to learn are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking a compassionate, professional, and dedicated individual to join our Bereavement Services team as a
Cremation Technician, Chapel Attendant
This varied and rewarding role is essential in ensuring the smooth operation of cremation services, maintaining dignified chapel services, and caring for our beautiful memorial grounds.
The successful candidate will work as part of a supportive team committed to providing exceptional service to bereaved families during some of the most difficult times in their lives.
Key Responsibilities
- Operate cremation equipment safely and efficiently in accordance with all relevant legislation and industry standards.
- Complete all cremation documentation accurately and maintain detailed records.
- Carry out routine inspections, cleaning, and basic maintenance of crematory equipment.
- Ensure the secure and respectful handling of ashes throughout the cremation process.
- Adhere to all health, safety, and environmental procedures.
- Prepare chapels and service areas for funerals and memorial services.
- Welcome funeral directors, clergy, celebrants, and mourners in a professional and compassionate manner.
- Assist with funeral services, including operating audiovisual equipment and chapel systems.
- Ensure services run smoothly while maintaining dignity and respect at all times.
- Support families and visitors by providing guidance and assistance when required.
About You
The ideal candidate will
- Demonstrate empathy, sensitivity, and professionalism when interacting with bereaved families.
- Be comfortable working with cremation equipment and funeral services (full training can be provided if the relevant qualification is not held).
- Possess excellent communication and customer service skills.
- Be able to work independently and as part of a team.
- Have a practical approach to problem‑solving and attention to detail.
- Hold a full UK driving licence (desirable).
- Additional Information
The council is not currently able to offer sponsorship in this role.
Candidates will need to have the right to work that enables them to commit to at least 6 months employment.
Right to work is not transferable from a sponsored role held with another employer.
Applications from Gloucestershire County Council employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.
Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
Equality and Diversity
We recognise the positive value of equality and diversity and pride ourselves on growing a high‑performing workforce that is diverse, skilled and talented; that represents the community it serves.
We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.
We are a disability confident employer committed to removing barriers to employment for those with disabilities or long‑term health conditions.
Reasonable adjustments will be made to the recruitment procedure to ensure that no one is disadvantaged because of their disability.
Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process:
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
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Crematorium Technician employer: Gloucestershire County Council
Gloucestershire County Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the community. With flexible hybrid working options and opportunities for professional growth, staff are encouraged to develop their skills in a collaborative environment dedicated to improving the lives of children and young people in care.
Contact Details:
Gloucestershire County Council Recruitment Team
