At a Glance
- Tasks: Join our team to provide essential admin support for Adult Social Care.
- Company: Be part of Gloucestershire County Council's friendly and supportive administration team.
- Benefits: Enjoy flexible working, generous leave, and career development opportunities.
- Other info: Join us for a positive work environment and excellent career growth.
- Why this job: Make a real difference in your community while growing your skills.
- Qualifications: Strong communication, organisational skills, and IT proficiency required.
The predicted salary is between 30000 - 42000 € per year.
Are you looking to join a friendly and supportive administration team at Gloucestershire County Council? Then we would love to hear from you!
About the Team / Role:
We are looking for a full-time Team Administrator who enjoys working as part of a team to join our Cheltenham Locality Team. As a Team Administrator, you will provide an efficient clerical and administration service for our Adult Social Care Team. This will include:
- Taking calls from internal colleagues as well as members of the public, so a professional telephone manner is a must.
- Inputting data into internal systems.
- Scheduling meetings and booking rooms, as well as taking minutes of meetings.
- Responding to, redirecting emails and managing a generic mailbox.
Training and support in these key areas will be given. Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about:
- Accountability – we do what we say we will
- Integrity – we are honest, fair and speak up
- Empowerment – we enable communities and colleagues to be the best they can
- Respect – we value and listen to each other
- Excellence – we continually improve through listening, learning and innovation
If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role. You will be part of a friendly, supportive and established team.
We offer flexible working with a mix of office and home working. You will have strong communication and organisational skills. Ideally, you will have some experience of working in a busy office environment. You will have good IT skills and be a competent user of Microsoft Office. If you are enthusiastic, proactive and enjoy working within a team, then this could be the ideal role for you!
About Us:
This is a great time to join Gloucestershire County Council, as Adult Social Care is on an exciting innovation journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make the Difference’ to our local communities.
Gloucestershire County Council provides the following rewards package in return for your hard work:
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
- Family friendly employer offering benefits to help support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Excellent Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
How To Apply:
Please write your application with consideration for the essential criteria in the Job Profile. Your application should include examples of why you should be considered and cover the experience, skills and knowledge that you would bring to the post.
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
If you are an Internal applicant and consider yourself to have a disability as per the Equality Act (2010), please declare this in an email to recruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.
We reserve the right to close this vacancy early due to the volume of applications received and/or due to the needs of the service. The advert will be open for a minimum of 7 calendar days. If you are interested in applying, we encourage you to submit your application as early as possible.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Business Administration in Cheltenham employer: Gloucestershire County Council
Gloucestershire County Council is an excellent employer, offering a supportive and friendly work environment where values such as accountability, integrity, and respect are at the core of our culture. With flexible working arrangements, generous annual leave, and numerous career development opportunities, we empower our employees to thrive while making a meaningful impact in our local communities. Join us in our exciting journey within Adult Social Care, where your contributions will truly make a difference.
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Gloucestershire County Council's values and think about how your own values align with theirs. This will help you show that you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice your communication skills! Since you'll be taking calls and responding to emails, it’s crucial to sound professional and clear. Try role-playing with a friend or family member to get comfortable with common scenarios you might face in the role.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. Whether it's scheduling meetings or handling multiple priorities, demonstrating your ability to stay organised will impress the interviewers.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or the role. This shows your interest and helps you figure out if this is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Business Administration in Cheltenham
Some tips for your application 🫡
Read the Job Profile Carefully:Before you start writing, make sure to check out the Job Profile linked in the application. It’s your roadmap to understanding what we’re looking for, so tailor your application to highlight how you meet those essential criteria.
Show Us Your Skills:When you write your application, don’t just list your experience. Give us examples of how your skills and knowledge will help you excel in the Team Administrator role. We want to see how you can contribute to our friendly and supportive team!
Keep It Professional:Remember, you’ll be taking calls and managing emails, so your written application should reflect a professional tone. Use clear language and check for any typos or errors before hitting send. First impressions count!
Apply Early!:Don’t wait until the last minute to submit your application. We encourage you to apply as early as possible to ensure you get considered. Plus, it gives you peace of mind knowing you’ve done it well ahead of the deadline!
How to prepare for a job interview at Gloucestershire County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Administrator role and its responsibilities. Familiarise yourself with the key tasks like scheduling meetings, taking minutes, and managing emails. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with colleagues and the public, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in busy office environments. A professional telephone manner is crucial, so consider doing a mock call with a friend to refine your approach.
✨Emphasise Your Team Spirit
Gloucestershire County Council values teamwork, so be ready to discuss how you work well with others. Share specific instances where you've collaborated successfully in a team setting. Highlight your enthusiasm for being part of a supportive environment, as this aligns with their organisational culture.
✨Align with Their Values
Familiarise yourself with the council's core values: Accountability, Integrity, Empowerment, Respect, and Excellence. Think of examples from your past experiences that reflect these values. During the interview, weave these into your answers to show that you share their commitment to making a difference in the community.