Business Administration in Cheltenham

Are you looking to join a friendly and supportive administration team at Gloucestershire County Council? Then we would love to hear from you!

About the Team / Role:

We are looking for a full-time Team Administrator who enjoys working as part of a team to join our Cheltenham Locality Team. As a Team Administrator, you will provide an efficient clerical and administration service for our Adult Social Care Team. This will include:

• Taking calls from internal colleagues as well as members of the public, so a professional telephone manner is a must.
• Inputting data into internal systems.
• Scheduling meetings and booking rooms, as well as taking minutes of meetings.
• Responding to, redirecting emails and managing a generic mailbox.

Training and support in these key areas will be given. Our values are at the heart of everything we do and how we treat each other. They provide essential guiding principles about the way that we work and set the tone for our culture, and identify what we, as an organisation, care about:

• Accountability – we do what we say we will
• Integrity – we are honest, fair and speak up
• Empowerment – we enable communities and colleagues to be the best they can
• Respect – we value and listen to each other
• Excellence – we continually improve through listening, learning and innovation

If you hold the same behaviours and approach, then we want to hear from you! In exchange, we will provide you with full training and support to help you succeed in your role. You will be part of a friendly, supportive and established team.

We offer flexible working with a mix of office and home working. You will have strong communication and organisational skills. Ideally, you will have some experience of working in a busy office environment. You will have good IT skills and be a competent user of Microsoft Office. If you are enthusiastic, proactive and enjoy working within a team, then this could be the ideal role for you!

About Us:

This is a great time to join Gloucestershire County Council, as Adult Social Care is on an exciting innovation journey, which focuses our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make the Difference’ to our local communities.

Gloucestershire County Council provides the following rewards package in return for your hard work:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Excellent Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
• An in-house Occupational Health service
• Cycle to Work scheme
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)

How To Apply:

Please write your application with consideration for the essential criteria in the Job Profile. Your application should include examples of why you should be considered and cover the experience, skills and knowledge that you would bring to the post.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

If you are an Internal applicant and consider yourself to have a disability as per the Equality Act (2010), please declare this in an email to recruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.

We reserve the right to close this vacancy early due to the volume of applications received and/or due to the needs of the service. The advert will be open for a minimum of 7 calendar days. If you are interested in applying, we encourage you to submit your application as early as possible.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.