At a Glance
- Tasks: Support the Enforcement and Regulation Team with applications, financial admin, and stakeholder communication.
- Company: Dynamic local authority dedicated to improving community services in Gloucester.
- Benefits: Flexible working hours, professional development, and a collaborative office environment.
- Other info: Join a diverse team committed to equality and safeguarding vulnerable individuals.
- Why this job: Make a real difference in housing and environmental conditions while developing your skills.
- Qualifications: Experience in business support or housing roles preferred, but transferable skills are welcome.
The predicted salary is between 30000 - 40000 £ per year.
We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.
Are you interested in joining the new Enforcement and Regulation Team that is a busy service made up of the private sector housing, HMO licensing, disabled facilities grant, Planning enforcement and environmental crime enforcement teams dedicated to improving housing and environmental conditions, reducing health inequalities, and finding innovative solutions to the challenges facing our residents and communities?
This post offers an exciting opportunity to act as lead business support officer responsible for processing HMO Licence and Disabled Facility Grant applications, financial administration and debt recovery, legal searches, coordinating FOIs, Data Protection and Subject Access responses and any other technical functions within the service. You will be responsible for working in a flexible and adaptable way with a ‘can-do’ attitude with excellent organisational and communication skills working with a diverse range of stakeholders focusing on delivering the aims of the role.
Ideally you will have experience in a local authority business support or housing role with an understanding of processing and managing application forms and data but we welcome applications from candidates who can demonstrate the key transferable skills, experiences and behavioural attributes set out in the job profile.
The council is committed to supporting on-going development through coaching mentoring as well training and professional development.
Additional Information: The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.
Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
Equality and Diversity: We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves. We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantaged because of their disability.
Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process at recruitment@gloucestershire.gov.uk.
Further information on our commitment to Equality and Diversity can be found here.
If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Business Support Officer employer: Gloucestershire County Council
As a dynamic local authority, Gloucester City Council offers an exceptional work environment in the heart of the city, featuring a modern, open-plan office designed for collaboration and innovation. With a strong commitment to employee development through coaching and training, flexible working arrangements, and a focus on equality and diversity, we strive to create a supportive culture that empowers our staff to make a meaningful impact in the community. Join us in the Enforcement and Regulation Team to contribute to improving housing and environmental conditions while enjoying a fulfilling work-life balance.
Contact Details:
Gloucestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Gloucestershire County Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Gloucestershire County Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Gloucestershire County Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Gloucestershire County Council
✨Get to Know Public Sector Values
Before your interview with Gloucestershire County Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Gloucestershire County Council.
