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- Tasks: Provide essential admin support in a busy social work environment, helping vulnerable children and families.
- Company: Join Gloucestershire County Council, making a real difference in local communities.
- Benefits: Enjoy flexible working, generous leave, career development, and a supportive work culture.
- Why this job: Be part of an exciting journey in Children's Social Care and make a meaningful impact.
- Qualifications: Proactive, organised individuals with strong admin skills and a passion for helping others.
- Other info: Hybrid working options available, fostering a diverse and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
This is a Gloucestershire County Council job located at Shire Hall, Block 4, 4th Floor. The contract type is Fixed Term for a duration of 7 months, with a closing date of 15/02/2026. This post is not open to job share.
Would you like to work in a role which is both meaningful and rewarding, where you really feel that you make a difference?
About the Team and Role
This is a great time to join Gloucestershire County Council, as Children’s Social Care is on an exciting journey, focusing our approach into being more creative, strengths-based and person-centred, to ensure that we work together to ‘Make a Difference’ to our local communities. We are an agile working organisation with a combination of office-based working and working from home (essential equipment is provided) following an initial period of training in the office. We place a high premium on diversity and inclusion, as well as on health and wellbeing, and we offer a flexible working scheme based on business need. We offer Continued Professional Development and will support you to develop your skills and career prospects within Children’s Services.
This Business Support Officer role is based at the Front Door of Children’s Social Care and is situated within the Business Support function of the Multi Agency Safeguarding Hub (MASH). This is a Temporary role for 7 months for the remainder of a Maternity cover. The Front Door/MASH plays an integral part in supporting Gloucestershire’s most vulnerable children and families, as well as being the first contact point for professionals and members of the public.
The main responsibilities for this role include:
- Gathering, analysing, and summarising information about children and families to support timely and informed safeguarding decisions within the Multi-Agency Safeguarding Hub.
- Monitoring generic mailboxes, picking up and actioning tasks.
- Preparing documents in Microsoft Word and updating spreadsheets in Excel.
- Creating and uploading documents to our bespoke database, Liquid Logic (full training will be provided).
- Working collaboratively with partner agencies, prioritising referrals, and producing accurate reports that help identify potential risks and support the safeguarding of vulnerable children.
About Us
- Flexible and agile working opportunities.
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service.
- Option to purchase 10 days of additional leave per year (pro-rata for part-time staff).
- Family friendly employer offering benefits to help support you and your family.
- Career development and qualification opportunities.
- Supportive and positive working environment with regular, robust supervision.
- Excellent Local Government Pension Scheme (LGPS).
- Access to our Employee Assistance Programme (EAP) that provides free, confidential counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service.
- Cycle to Work scheme.
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply).
How to apply
Working in Children’s Social Care requires an applicant who can be proactive or responsive to changing demands and resilient to some of the tough emotional content of the role. However, it is also a role that can bring great reward and job satisfaction. If you feel you have the skills, desire and experience required to make a positive difference, then please submit your application.
For an informal discussion about the role, please contact Natalie Desborough via email at natalie.desborough@gloucestershire.gov.uk.
Additional Information
The council is not currently able to offer sponsorship in this role. Candidates will need to have the right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.
If you are an Internal applicant and consider yourself to have a disability as per the Equality Act (2010), please declare this in an email to recruitment@gloucestershire.gov.uk, as this is NOT currently covered in the application due to a technical error. By providing this information, you can choose to be considered for a guaranteed interview under our Disability Confident pledge if you meet all essential criteria. It also enables the recruiting manager to arrange any reasonable adjustments you may need during the process.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Business Support Officer employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Gloucestershire County Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the council's values and recent projects. Show us that you’re not just interested in the job, but also in making a real difference in the community.
✨Tip Number 3
Practice common interview questions with a mate. This will help you articulate your thoughts clearly and confidently, especially when discussing your experience in administrative support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Gloucestershire County Council.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Business Support Officer role. We want to see how you can contribute to making a difference in Children’s Social Care!
Showcase Your Organisational Skills: Since this role requires a proactive and well-organised individual, be sure to mention any relevant experience you have in managing tasks, preparing documents, or working collaboratively with others. We love seeing examples of your organisational prowess!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gloucestershire County Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with the key tasks like monitoring mailboxes, preparing documents in Word, and updating Excel spreadsheets. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your organisational skills and ability to work in a busy environment. Think about times when you've successfully managed multiple tasks or collaborated with others to achieve a common goal. This will help you stand out as a proactive candidate.
✨Understand the Team's Mission
Research Gloucestershire County Council and their focus on making a difference in the community, especially within Children’s Social Care. Be ready to discuss how your values align with theirs and how you can contribute to their mission of supporting vulnerable children and families.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the team. You might ask about the training process for using Liquid Logic or how the team collaborates with partner agencies. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
