At a Glance
- Tasks: Support our administration team with various tasks while learning on the job.
- Company: Join Gloucestershire County Council's friendly and supportive Cotswolds Adult Social Care Team.
- Benefits: Enjoy 25.5 days annual leave, a pension scheme, and discounts at major retailers.
- Other info: Flexible working options and a strong focus on employee development await you.
- Why this job: Gain valuable experience and skills in a role that truly makes a difference in the community.
- Qualifications: Motivated individuals with good communication and organisational skills are encouraged to apply.
The predicted salary is between 800 - 1400 £ per month.
We have an exciting opportunity to join our team and undertake a full time, Level 3 Business Administration Apprenticeship. The role will support our administration team who provide a comprehensive administrative service in our Cotswolds Adult Social Care Team, based in Cirencester. You will be part of an experienced, friendly and supportive team where you will learn on the job from your supervisor and other team members, alongside spending 20% of your time studying.
The role will involve a wide range of administrative duties including:
- Producing documents including letters and reports using several IT and Microsoft packages such as Word and Excel.
- Accurately inputting and monitoring records and data onto relevant systems.
- Dealing with queries from members of the public and internal colleagues by telephone, email and in person, providing a high level of customer service.
- Facilitating meetings such as room bookings, sending invites and producing agendas.
As a Business Administration Apprentice, you will work towards obtaining your Level 3 Diploma in Business Administration. This apprenticeship will last up to 18 months, and you will be fully supported throughout this time by your manager and Gloucestershire County Council's Apprenticeship and Adult Education Teams.
We are looking for someone motivated and enthusiastic, with good communication and organisational skills. You do not need to have any previous experience of working in an office environment, but we would like you to be able to evidence how you have successfully worked in a team. An ability to use IT systems, with experience of using Microsoft Word, Excel and Outlook is beneficial. You will be taking calls from internal colleagues as well as members of the public, so a professional telephone manner is a must.
If you are proactive, enjoy working within a team and are looking to develop your administration skills with support from a well-established team, then this could be the ideal role for you.
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
We reserve the right to close this vacancy early due to the volume of applications received and/or due to the needs of the service. The advert will be open for a minimum of 7 calendar days. If you are interested in applying, we encourage you to submit your application as early as possible.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Our Cotswolds Adult Social Care Team are at the heart of our community, helping adults who need support to stay independent and working with providers to plan their short-term or long-term care. Our administration team are vital team members as they provide the support to our social care staff, to allow them to focus on people first. Our work really does "Make the Difference" to our local communities.
This is a great time to join Gloucestershire County Council. Here are some of the benefits we offer in return for your hard work:
- 25.5 days annual leave rising to 30.5 days after 5 years' service, plus bank holidays
- Membership of a Local Government Pension Scheme
- Agile working with a mix of office and home working
- Regular formal and informal support
- Safe, supportive and positive working environment
- Access to training opportunities, enabling you to develop your skills and progress your career
- Discounts at a number of major supermarket chains and high street retailers
- Gloucestershire Salary Sacrifice Green Car Scheme (T&C's apply)
- GCC's Cycle to Work Salary Sacrifice Scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- Strong emphasis on a supportive working environment and developing our employees with 94% having participated in their annual appraisal and regular health and wellbeing events.
Business Administration Apprentice employer: Gloucestershire County Council
Gloucestershire County Council is an excellent employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the community. With flexible hybrid working options and opportunities for professional growth, staff are encouraged to develop their skills in a collaborative environment dedicated to improving the lives of children and young people in care.
Contact Details:
Gloucestershire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Administration Apprentice
✨Tip Number 1
Get to know the company! Research Gloucestershire County Council and their values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with queries from the public and colleagues, it’s crucial to sound professional and confident. Try role-playing common scenarios with a friend or family member.
✨Tip Number 3
Show off your teamwork experience! Think of examples where you've successfully worked in a team, even if it’s from school or volunteering. Be ready to share these stories during your interview to demonstrate your collaborative spirit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing this apprenticeship. Don’t wait too long; apply early to stand out!
We think you need these skills to ace Business Administration Apprentice
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and learning new skills in business administration.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention any relevant teamwork or IT experience you have, especially with Microsoft packages!
Be Professional:Since you'll be dealing with queries from the public and colleagues, it's important to maintain a professional tone in your application. This sets the right impression and shows us you can handle customer-facing roles.
Apply Early!:Don’t wait until the last minute to submit your application. We encourage you to apply as soon as possible through our website, as we may close the vacancy early due to high volumes of applications.
How to prepare for a job interview at Gloucestershire County Council
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Business Administration Apprentice. Familiarise yourself with tasks like document production, data entry, and customer service. This will help you demonstrate your enthusiasm and readiness to take on these duties.
✨Showcase Your Team Spirit
Since teamwork is essential in this role, think of examples from your past experiences where you successfully collaborated with others. Be ready to share how you contributed to a team project or supported a colleague, as this will highlight your ability to work well within a supportive environment.
✨Brush Up on IT Skills
As you'll be using Microsoft Word, Excel, and Outlook, it’s a good idea to practice these tools before your interview. You could even mention specific features you’re comfortable with, like creating spreadsheets or formatting documents, to show that you're proactive and tech-savvy.
✨Prepare for Customer Interactions
Since the role involves dealing with queries from the public and colleagues, think about how you would handle different scenarios. Practising a professional telephone manner and preparing responses to common questions can help you feel more confident during the interview.
