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You will report to the Bereavement services team leader, and we are a small friendly team operating within the public sector providing a catering facility to bereaved families and the general public.
We are seeking to appoint a self-motivated and enthusiastic individual to become part of the Bereavement services catering team in the day to day running of the facility on site at the Cemetery and Crematorium.
Responsibilities
- Preparing and serving food and drink.
- Taking bookings from funeral directors and the general public in person and by phone.
- Attention to detail is essential as this is a key role in ensuring all food is presented to a high standard.
- You will be dealing with the bereaved in often stressful circumstances; it is therefore essential that you have a high level of empathy and good communication and customer care skills.
Hours
Hours may vary between 9:00am – 7:00pm, Monday – Friday.
Requirements
- It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a \”customer facing role\” must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Location and office
Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working. It is open plan, with a living green wall and other plants. We are flexible and agile in our approach to work to support a good work-life balance.
About the opportunity
An exciting opportunity has arisen to become part of the Bereavement Services catering team at Coney Hill Cemetery and Crematorium.
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Bereavement Services Catering Assistant employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bereavement Services Catering Assistant
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Bereavement Services team. Understanding their values and how they operate will help you connect with them during your chat.
✨Tip Number 2
Show your empathy! Since you'll be dealing with bereaved families, it's crucial to demonstrate your understanding and compassion. Share any relevant experiences that highlight your customer care skills.
✨Tip Number 3
Practice your communication skills! As this role requires fluent English, make sure you're comfortable speaking clearly and confidently. You could even role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team and makes it easier for us to keep track of your application.
We think you need these skills to ace Bereavement Services Catering Assistant
How to prepare for a job interview at Gloucestershire County Council
✨Show Your Empathy
In this role, you'll be dealing with bereaved families, so it's crucial to demonstrate your empathy during the interview. Share examples of how you've handled sensitive situations in the past, showing that you can provide comfort and support when needed.
✨Highlight Your Attention to Detail
Since presenting food to a high standard is key, make sure to discuss your experience with food preparation and presentation. Bring up specific instances where your attention to detail made a difference, whether in catering or any other relevant role.
✨Practice Your Communication Skills
As you'll be taking bookings and interacting with the public, strong communication skills are essential. Prepare for common interview questions by practising clear and confident responses, and consider role-playing scenarios where you might need to handle difficult conversations.
✨Familiarise Yourself with the Role
Take the time to understand the responsibilities of a Bereavement Services Catering Assistant. Research the organisation and its values, and think about how your skills align with their mission. This will help you answer questions more effectively and show your genuine interest in the position.
