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- Tasks: Join our team to arrange home to school transport for students and manage busy communications.
- Company: Be part of Gloucestershire County Council, dedicated to serving diverse communities.
- Benefits: Enjoy flexible working, generous leave, and a supportive environment with career development opportunities.
- Why this job: Make a real impact in students' lives while thriving in a dynamic, friendly team culture.
- Qualifications: Must be computer literate, have excellent customer care skills, and be able to multitask under pressure.
- Other info: Hybrid working options available; commitment to safeguarding and inclusivity is paramount.
The predicted salary is between 24114 - 24780 £ per year.
Assistant Transport Review Officer – Permanent
This is a Gloucestershire County Council job.
- Job Title: Assistant Transport Review Officer
- Job Location: Shire Hall, Block 5, 3rd Floor
- Salary: £28,142 – £29,540 per annum
- Hours per Week: 37
- Contract Type: Permanent
- Closing Date: 20/08/2025
- Job Requisition Number: 11640
- This post is not open to job share
About the team
We are seeking an additional fulltime (37 hrs a week) Assistant Transport Review Officer to join our busy Mainstream Transport Team. We arrange mainstream home to school transport provision for students. The team is well established and has a proven track record meeting its targets and deadlines.
About the role
A ‘can do’ attitude is essential and the ability to work under pressure and prioritise your workload to meet deadlines in a busy team environment. We prepare tender specifictons for the procurment of home to school transport provison: coaches, minibuses and taxis. We arrange \’bus passes\’ for students who travel on coaches and buses. The team has extremely busy periods from May through to September. We monitor a busy generic mailbox and answer many telephone calls each day, it is essential that the successful canditate is able to multitask.
About you
The successful candidate will need to be:-
- Be computer literate (Outlook, Excel & Word)
- Have excellent customer care skills
- Be able to remain clam and compossed under pressure
- Be able to prioritse workloads to meet targets and deadlines.
- Be able to multitask with accuracy
About Us
For all your hard work, you will receive the following;
- Flexible and agile working opportunities
- 25.5 days annual leave rising to 30.5 days after 5 years continuous service
- Plus, an option to purchase 10 days of additional leave per year (pro-rata for part-time staff)
- Family friendly employer offering benefits to help support you and your family
- Career development and qualification opportunities
- Supportive and positive working environment with regular, robust supervision
- Excellent Local Government Pension Scheme (LGPS)
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone.
- An in-house Occupational Health service
- Employee discount scheme
- Cycle to Work scheme
- Links to employee networks such as Prism (LGBT+) network and the Young Employees Network. Gloucestershire Salary Sacrifice Green Car Scheme (T&C\’s apply)
How to apply
Please submit your application and personal statement today by clicking the “Apply Now” Button.
For an informal discussion about the role please contact via email at
Additional Information
To access the Job Profile for this role, please follow the link below:-
Assistant Transport Review Officer – Job Profile
The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Assistant Transport Review Officer, Permanent employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Transport Review Officer, Permanent
✨Tip Number 1
Familiarise yourself with the transport systems and policies in Gloucestershire. Understanding local regulations and how they impact school transport will give you an edge during discussions with the interview panel.
✨Tip Number 2
Practice your multitasking skills before the interview. Since the role requires handling multiple tasks simultaneously, consider simulating a busy environment where you can manage emails and phone calls at the same time.
✨Tip Number 3
Prepare to demonstrate your customer care skills. Think of examples from your past experiences where you successfully handled customer inquiries or complaints, as this will be crucial for the role.
✨Tip Number 4
Showcase your ability to work under pressure. Be ready to discuss specific instances where you met tight deadlines or managed high workloads, as this aligns perfectly with the demands of the Assistant Transport Review Officer position.
We think you need these skills to ace Assistant Transport Review Officer, Permanent
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Transport Review Officer position. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Strong Personal Statement: Your personal statement should reflect your enthusiasm for the role and demonstrate your understanding of the transport review process. Include specific examples of your experience in customer service, multitasking, and working under pressure.
Highlight Relevant Skills: Make sure to emphasise your computer literacy, particularly with Outlook, Excel, and Word. Mention any previous experience that showcases your ability to prioritise workloads and meet deadlines effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Gloucestershire County Council
✨Show Your Multitasking Skills
Since the role requires handling multiple tasks simultaneously, be prepared to discuss your experience with multitasking. Share specific examples of how you've successfully managed competing priorities in previous roles.
✨Demonstrate Customer Care Expertise
Excellent customer care skills are essential for this position. Be ready to provide examples of how you've handled customer inquiries or complaints effectively, showcasing your ability to remain calm and composed under pressure.
✨Familiarise Yourself with Relevant Software
Being computer literate is a must. Brush up on your skills in Outlook, Excel, and Word before the interview. You might be asked about your proficiency with these tools, so having examples of how you've used them in past roles can be beneficial.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you prioritise workloads. Think of scenarios where you had to meet tight deadlines or manage a busy workload, and be ready to explain your thought process and actions.
