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- Tasks: Join our team as an Administrator, supporting students and professionals in a dynamic healthcare education environment.
- Company: Be part of Gloucestershire Hospital Education Service, dedicated to helping students overcome health barriers.
- Benefits: Enjoy a supportive work culture, flexible hours, and opportunities for professional development.
- Why this job: Make a real impact in students' lives while working with a passionate and experienced team.
- Qualifications: Excellent communication, administrative skills, and a positive attitude are essential; training provided for specific tools.
- Other info: This role is term-time only, allowing for a balanced work-life schedule.
The predicted salary is between 22500 - 27000 £ per year.
Administrator (GHES Outpatients) – Permanent
This is a Gloucestershire County Council job.
- Job Title: Administrator (GHES Outpatients)
- Job Location: Hospital Educ Serv Outpatient Team Base
- Salary: £25,584 – £26,835 per annum
- Hours per Week: 37 hours per week, Term Time only, 39 weeks
- Contract Type: Permanent
- Closing Date: 23/02/2025
- Job Requisition Number: 10731
- This post is not open to job share
About the role
Gloucestershire Hospital Education Service is looking to appoint a dynamic, efficient and motivated Administrator to join our existing support team. The role will be based in Cheltenham County Offices to support our outreach team and those who teach in Gloucester Royal Hospital. The role involves working with our whole team, students, parents and other professionals associated with our students.
Core hours are working Monday to Friday, approx.8:00am to 4:00pm for 39 weeks per annum, (term time plus In-service days) 37 hours per week.
The successful candidate will have excellent customer service skills, with the ability to communicate effectively and to develop positive relationships with the wider school community.
About Us
This is a fantastic opportunity to join GHES. You can be confident of joining a highly professional, passionate, supportive and very experienced team of teachers, pastoral and administrative team working tirelessly to ensure the best outcomes can be achieved for every individual despite the health barriers they may be facing.
About You
We are looking for someone who is:
- Welcoming, polite with a positive outlook.
- An excellent communicator, both verbally and in writing.
- Has a professional telephone manner and is confident on the phone.
- Has excellent administrative and ICT skills. Knowledge of SIMS would be beneficial; however, training will be provided.
- Is able to manage and prioritise own workload.
- Has the ability to multi-task with great attention to detail and accuracy.
- Understands the importance of confidentiality regarding the nature of the work and act with integrity, high levels of tact and discretion.
- Is well-organised, flexible, calm and resilient.
- Has the ability to relate well to children and adults.
- Works constructively as part of a team, with an understanding of school roles and responsibilities.
To find out more about GHES visit our website
Further details and the job description can be found in the attached documents.
If you would like to speak to Beth Warren, Head of Service, or Karen Harris, Office Manager, for an informal conversation please contact us on 01242 532363 or email
Interview date w/b Monday 3rd March 2025
When filling in the application form it is really important to not only state your experience but to explain why you are choosing to apply to work at GHES in particular and why you feel you are the best candidate. Ensure you include relevant experience that would support your application for working within an alternative provision working environment, and cross-phase. We will not accept CVs on their own, so please do not add this to your application when applying through the GCC vacancy website.
Additional Information
To access the Job Profile for this role, please follow the link below:-
Administrator (GHES Outpatients) Job Profile
GHES is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments will be subject to satisfactory references, qualifications, enhanced DBS check and the right to work in the UK.
We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Administrator (GHES Outpatients), Permanent employer: Gloucestershire County Council
Contact Detail:
Gloucestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (GHES Outpatients), Permanent
✨Tip Number 1
Familiarize yourself with the Gloucestershire Hospital Education Service and its mission. Understanding their values and the specific challenges they face will help you articulate why you're passionate about working there during your interview.
✨Tip Number 2
Highlight your customer service skills in any conversations or interviews. Since the role requires excellent communication with students, parents, and professionals, be prepared to share examples of how you've successfully managed similar interactions in the past.
✨Tip Number 3
If you have experience with administrative tasks or using ICT tools, be ready to discuss specific software or systems you've used. Mentioning familiarity with SIMS, even if it's limited, can show your willingness to learn and adapt quickly.
✨Tip Number 4
Demonstrate your ability to work as part of a team by sharing experiences where collaboration was key to achieving a goal. This will resonate well with the team-oriented culture at GHES and show that you understand the importance of teamwork in an educational setting.
We think you need these skills to ace Administrator (GHES Outpatients), Permanent
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Administrator position at GHES. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your Application: When filling out the application form, make sure to highlight your relevant experience and explain why you are specifically interested in working at GHES. This is your chance to show that you understand their mission and values.
Showcase Communication Skills: Since excellent communication is a key requirement for this role, ensure that your written application reflects your ability to communicate clearly and professionally. Use concise language and check for any grammatical errors.
Emphasize Teamwork and Flexibility: Highlight your ability to work as part of a team and your flexibility in managing workloads. Provide examples from your past experiences where you successfully collaborated with others or adapted to changing circumstances.
How to prepare for a job interview at Gloucestershire County Council
✨Show Your Customer Service Skills
Since the role requires excellent customer service skills, be prepared to share specific examples of how you've successfully communicated with students, parents, or other professionals in previous roles. Highlight your ability to develop positive relationships.
✨Demonstrate Your Communication Abilities
Effective communication is key for this position. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Consider preparing a brief introduction about yourself that showcases your communication style.
✨Highlight Your Organizational Skills
The job requires managing multiple tasks with attention to detail. Be ready to discuss how you prioritize your workload and stay organized, especially in a busy environment. Share any tools or methods you use to keep track of tasks.
✨Understand the Importance of Confidentiality
Given the sensitive nature of the work, it's crucial to convey your understanding of confidentiality and integrity. Prepare to discuss scenarios where you've handled confidential information appropriately in past roles.
