A050 Student Support and Call Advisor in Gloucester

Salary

£26, £28,088.30 per annum

Contractual hours

37

Basis

Full time

Package

27 days\’ annual leave, increasing to 32 days after 5 years\’, plus an additional 3 days during Christmas closure and auto enrolment into the People\’s Pension matched contribution scheme.

Job category/type

Support

Date posted

12/11/2025

Job reference

REQ02372

Student Support and Call Advisor
Closing Date: Wednesday 26 November 2025 (at midnight)
Interview Date: Thursday 11 December 2025
Salary: £26, £28,088.30 per annum
Hours: 37 hours per week

We\’re looking for a friendly and proactive individual to join our Student Support team as a Student Support and Call Advisor. In this customer-facing role, you\’ll provide accurate advice and guidance to students and visitors, both in person and over the phone, ensuring a high standard of service and helping signpost to other College departments for further support.

At Gloucestershire College, our Student Support Department plays a key role in helping students succeed. With teams covering Student Mentoring, Careers, Employability, Outreach, Enrichment, and Student Services, we offer a joined-up approach to student wellbeing and development. A career with us means more than just a salary—we value our people and offer a supportive, rewarding environment where you can make a real difference.

Please note that this role is not eligible for sponsorship.