Apprentice Business Administrator at COTEK PAPERS LTD

The role is to cover all aspects of business administration in a sales and production office covering data entry, customer services, sales, production planning and material purchasing.

Hours: 9:00am to 5:00pm with a 1‑hour lunch break. 35 hours per week. Duration: 2 years.

Most of the apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.

What you’ll do at work

• Order processing.
• Skilled use of multiple IT packages (e.g., MS Office) to write letters or emails, create proposals, perform financial processes, record and analyse data.
• Producing accurate records and documents, including emails, letters, files, payments, reports and proposals; making recommendations for improvements and presenting solutions to management; drafting correspondence, writing reports, reviewing others' work; maintaining records and files; handling confidential information in compliance with procedures; coaching others in required processes.
• Exercising proactivity and good judgement; making effective decisions based on sound reasoning; dealing with challenges in a mature way; seeking advice of more experienced team members when appropriate.
• Building and maintaining positive relationships within the team and across the organization; demonstrating ability to influence and challenge appropriately; becoming a role model to peers and team members; developing coaching skills as area knowledge increases.
• Demonstrating good communication skills in face‑to‑face, telephone, written and digital platforms; using the most appropriate channels; carrying authority appropriately; understanding and applying social media solutions; answering questions from inside and outside the organization, representing the organization or department.
• Completing tasks to a high standard; demonstrating the necessary level of expertise; applying themselves to continuously improve their work; reviewing processes autonomously and making suggestions for improvements; sharing administrative best practice across the organization; applying problem‑solving skills to resolve complex complaints; serving as a key point of contact for addressing issues.
• Taking responsibility for initiating and completing tasks, managing priorities and time to meet deadlines; positively managing expectations of colleagues at all levels; setting a positive example; making suggestions for improvements to working practice; understanding implications beyond the immediate environment; managing resources such as equipment or facilities; organizing meetings and events, taking minutes and creating action logs; managing logistics such as travel and accommodation.
• Using relevant project management principles and tools to scope, plan, monitor and report; planning required resources to deliver projects; undertaking and leading projects as required.

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training schedule not finalised. Do not rely on details until confirmed.

Requirements

GCSE in maths (grade 4).

Skills

Logical Initiative