At a Glance
- Tasks: Join our team to serve delicious food and create memorable customer experiences.
- Company: Westmorland, a family-run business with a passion for local produce.
- Benefits: Enjoy competitive pay, free meals, discounts, and a paid day off for your birthday.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a warm, friendly team and make a real impact on customer satisfaction.
- Qualifications: A positive attitude and willingness to learn; catering experience is a plus but not required.
The predicted salary is between 12 - 12 £ per hour.
We're passionate about local produce, warm welcomes and genuine connections and as a Team Member in our Cafe you'll be at the heart of our customer experience. Greeting customers with a smile, sharing your passion for our locally sourced products, jumping in to help your colleagues wherever needed. Our early breakfast team have an early start to make sure our visitors have everything they need for a hot breakfast on the go. From serving customers on the counter, preparing food in the kitchen, running the tills or keeping cakes and snack tables full and dining tables clean and clear you will love to be busy and enjoy keeping our visitors happy as they enjoy a break at our beautiful services.
You should have a positive 'can do' mindset, a passion for delivering great customer service and a willingness to learn about our products. This is a 5.30am start and so own transport is needed to get to Tebay North. If you have previous experience in a catering environment that's great but don't worry if you don't. We offer full training to get you up to speed and give you knowledge of all our products and how we work at the Westmorland Family.
At Westmorland we are a family business that started in 1972 from our farm in Cumbria, which runs unique motorway service areas – Tebay, Gloucester and Cairn Lodge – based on no franchises but instead our own Farmshops and Kitchens. We also have Junction 38, a services dedicated to HGV drivers, Rheged, a meeting place, Cafe, Gallery and Cinema, and the Westmorland Hotel situated on the edge of the Lake District. We are proud to be connected to our place and that our family of colleagues share our values of Warmth, Graft and Courage. If you join our family it will be hard work at times but we offer a great range of benefits including generous discounts in our farmshops and kitchens, free meals when working on shift, generous holiday entitlements plus a paid day off for your birthday and more. If you work at our Tebay or Gloucester sites, we are able to offer free or discounted travel to help you get to and from work (restrictions may apply).
Team Member – North Quick Kitchen employer: Gloucester Services
At Westmorland, we pride ourselves on being a family-run business that values warmth, graft, and courage. As a Team Member at our North Quick Kitchen, you'll enjoy a supportive work culture with full training provided, generous discounts, free meals during shifts, and a paid day off for your birthday. Located in the beautiful Lake District, this role offers a unique opportunity to connect with local produce while ensuring our visitors have a memorable experience.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member – North Quick Kitchen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Westmorland and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your 'can do' attitude! When you're in the interview, let your enthusiasm shine through. Talk about how you're eager to learn and adapt, especially since they offer full training for new team members.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the team at North Quick Kitchen.
We think you need these skills to ace Team Member – North Quick Kitchen
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We love candidates who are excited about local produce and creating genuine connections with our visitors.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills that match the job description. Even if you don’t have catering experience, emphasise your willingness to learn and your positive mindset!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Gloucester Services
✨Know the Company
Before your interview, take some time to research Westmorland and their values. Understanding their commitment to local produce and customer service will help you align your answers with what they’re looking for.
✨Show Your Passion
During the interview, express your enthusiasm for delivering great customer service. Share any experiences where you've gone above and beyond for customers, even if it’s from a different job or setting.
✨Be Ready for Early Starts
Since this role requires a 5.30am start, be prepared to discuss how you’ll manage early mornings. Mentioning your own transport will also show that you’re ready and reliable.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process or how the team collaborates during busy shifts. It shows your interest in the role and helps you gauge if it’s the right fit for you.
